Note: The job is a remote job and is open to candidates in USA. Engle Martin is a company specializing in marine claims and insurance services, and they are seeking a Marine Consultant to serve in a project manager capacity. The role involves determining and communicating the extent of loss or damage associated with marine claims while assisting clients in fulfilling their obligations under marine policies.
Responsibilities
- Independently handles assigned cases within basic limits of complexity
- Identifies, recommends, and pursues appropriate loss mitigation strategies by utilizing effective salvage, disposal, and recovery methods with supervisory oversight as necessary
- Actively expands current knowledge base to include broader analysis of terms, clauses, and coverage to drive continuous improvement
- Effectively addresses and provides solutions to external questions/disputes with a focus on providing exceptional customer service
- Routinely produces clear, concise, and grammatically correct reports, which require minimal review/edits, in accordance with company and client requirements
- Participates in peer reviews providing constructive recommendations and being open to feedback
- Produces accurate invoices with a keen focus on time and expense, estimates, and client intent
- Granted supervised authority to communicate with clients beyond routine case correspondence; demonstrates timely reliability to clients
- Pursues and completes applicable credentialing, such as Lloyds Agency Module 3: Cargo Claims & Recoveries credentialing; maintains a commitment to professional and personal development
- Identifies potentially valuable case studies from experience and works with leadership to share those cases through supervised contributions to presentations
- May assist with business development activities as directed
- Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations
- Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to EM, EIMC, and its endeavors
- Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards
Skills
- High school diploma or equivalent required
- Understanding of the claims adjudication process
- Strong research and investigative skills
- Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential)
- Project management skills with the ability to manage multiple priorities and meet deadlines
- Excellent written and verbal communication skills with a commitment to providing excellent customer service
- Conflict resolution and negotiation skills
- Proficient in Microsoft Office suite
- Excellent problem solving and critical thinking skills
- Ability to quickly learn and become proficient in multiple internal platforms
- Ability to work both independently and as part of a team
- Bachelor's degree preferred
- Prior experience in ocean marine claim adjusting or other insurance-related work preferred
- Prior experience working with a cloud enterprise software solution preferred
Company Overview
Company H1B Sponsorship