Note: The job is a remote job and is open to candidates in USA. Scribe provides a Specialized Intelligence platform that captures how work happens and turns it into a living asset for people and AI agents. The Manager, Solutions Engineering will establish and lead the company's Solutions Engineering function, hiring and coaching a founding team while supporting strategic deals through demos, proof of concepts, and cross-functional collaboration.
Responsibilities
- Establish the Solutions Engineering function at Scribe, defining the processes, scope, and playbooks that let the team scale beyond its founding members
- Hire, mentor, and lead a founding team of Solutions Engineers, with direct accountability for coaching, performance, and career growth
- Bring technical credibility to strategic new business and expansion opportunities, working alongside your team from discovery through close
- Deliver proof of concepts that connect Scribe's capabilities to measurable business outcomes, helping customers quantify time saved, costs avoided, and operational gains
- Act as the bridge between Go-to-Market and Product leadership, carrying customer feedback into the roadmap
- Build reusable demo assets, proof-of-concept frameworks, and technical narratives so customer outcomes don't depend on tribal knowledge
- Evolve the function as the product and customer base grow, using team performance data to decide what to change
Skills
- Has 3 or more years of people management experience leading Solutions Engineers, Solutions Architects, Technical Account Managers, or comparable technical customer-facing teams
- Has worked as a Solutions Engineer or in a comparable pre- or post-sales technical role at a high-growth SaaS company
- Explains large language models and AI product concepts credibly to both technical and executive audiences
- Has built a function rather than inherited one, and works well without an existing playbook
- Has designed scalable programs, processes, and playbooks while still going hands-on in strategic customer engagements
- Translates technical complexity into business value that an executive buyer acts on
- Has partnered cross-functionally with Sales, Product, and Customer Success on shared outcomes
- SF or NYC
- SF: Hybrid. We work from the office 3 days per week
- NYC: Fully remote
Benefits
- All full-time employees receive equity in Scribe.
- Health, dental, and vision insurance for you and your dependents
- Flexible paid time off and company holidays
- 401(k)
- Paid parental leave
- Daily catered lunch (SF office)
- Commuter benefits
- Home office stipend
- SF: Hybrid. We work from the office 3 days per week.
- NYC: Fully remote.
Company Overview
Company H1B Sponsorship