Note: The job is a remote job and is open to candidates in USA. CVS Health is dedicated to transforming healthcare and pharmacy experiences, and they are seeking a Senior UX Designer to contribute to this mission. The role involves leading user-centered design initiatives, collaborating with various stakeholders, and ensuring product success through innovative design practices.
Responsibilities
- Full-stack designer: owner of all dimensions of design – research, usability evaluation, information architecture, wireframes, visual, CSS and HTML – it’s ok not be an expert in all, but important to have a willingness to learn
- Demonstrate a methodical process that takes business and user needs to ship delightful user experiences into the hands of users
- Experience working directly with business, product, and tech stakeholders to produce great user experiences that satisfy user needs, business needs and technically feasibility
- Able to advocate for user centered design, design standards, and value of design in written and verbal communications
- Experience leading and facilitating activities with a group such as design sketching exercises, user research synthesis, and retros
Skills
- 5+ years professional experience as a UX Architect, UX Designer, or Product Designer role
- 2+ years of experience in at least one of the 3 design pillars: user research, interaction design or visual design
- 1+ years of working effectively with Agile and lean philosophies
- 1+ years of experience working independently with clients or stakeholder and designing business or enterprise applications
- 1+ years of experience executing user-centered design methodologies by leading product design decisions from research through implementation
- 1+ years of experience designing and prototyping in Figma
- 1+ year of experience with modern front-end technologies and open source frameworks (e.g. Material Design, HTML/CSS, grid systems, responsive design)
- Successes in advocating for user centered design, design standards, and value of design to stakeholders who are unfamiliar or resistant
- Able to manage multiple business stakeholders with different and sometimes competing needs
- Able to hold their own in conversation with technical stakeholders to explore the art of the possible
- Strong facilitation skills with a bias to action, extracting key information needed to unlock and unblock design work
- Able to organize and facilitate full day workshops alongside business and PM stakeholders to align stakeholders and converge on next steps
- Has a methodical and just-in-time approach to absorbing a complex domain space
- Experiments with new techniques and workflows to innovate on design craft and processes without putting undue risk on the team
- Self driven to provide general support for the design team as well as share learnings, innovations and emerging design topics
- Experience in pharmacy and healthcare industries or industries with high complexity (ie: Financial services) building business to business or internal facing software
- Ability to channel AI hype into AI focused on augmenting great user experiences
Benefits
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
- The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
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