Note: The job is a remote job and is open to candidates in USA. Seminole Hard Rock Support Services is focused on protecting its guests, team members, and enterprise assets through cybersecurity practices. The Manager of Identity & Access Management (IAM) and Automation will own the enterprise IAM program while leading an automation engineering function that develops integrations, APIs, event-driven workflows, and scalable cybersecurity solutions.
Responsibilities
- Own the end-to-end enterprise IAM program: vision, roadmap, governance structure, budget, and executive reporting
- Define target-state IAM architecture and drive alignment across IT, HR, Legal, Compliance, and property leadership
- Manage program-level risks, milestones, and escalations; present program health and posture to the Risk Committee and senior leadership
- Ensure IAM controls and processes meet regulatory obligations including PCI-DSS, SOX, and gaming control board requirements
- Oversee the full identity lifecycle, provisioning, modification, de-provisioning, across all enterprise systems and business lines
- Establish and mature access governance frameworks: RBAC, segregation of duties (SoD), least privilege, and periodic access certification
- Lead selection, implementation, and management of IAM platforms spanning identity governance and administration, enterprise directory and federation, and privileged access management
- Drive PAM, SSO/federation, and MFA strategy across on-premise and cloud environments
- Partner with Internal Audit and Compliance on access reviews, evidence collection, and audit readiness
- Build and lead an automation engineering team that develops, maintains, and evolves automation solutions as production-grade software, with version control, peer review, testing, and documentation
- Define the team's operating model: intake process, backlog prioritization, sprint cadence, release standards, and SLA commitments for solution uptime and maintenance
- Establish a shared automation platform and toolchain, selecting technologies, setting coding standards, and ensuring reuse across projects rather than one-off scripts
- Champion API-first design and event-driven architecture principles across all automation development work
- Report on automation engineering output: solutions delivered, manual effort eliminated, integration coverage, and backlog health
- Lead the design and development of integrations between security tools, enterprise platforms (ITSM, SIEM, identity systems, HR, cloud), and third-party services, using REST APIs, GraphQL, webhooks, message queues, and middleware
- Architect bidirectional data flows and synchronization patterns across the security toolstack to eliminate silos and enable real-time data sharing
- Develop and maintain an integration catalog, documenting all active integrations, dependencies, data contracts, and refresh schedules
- Evaluate and manage integration platforms, middleware, and equivalent iPaaS solutions
- Ensure integration solutions are built with resilience in mind: error handling, retry logic, alerting, and rollback procedures
- Translate manual, repetitive cybersecurity processes into automated, testable, and auditable workflows, spanning orchestration, conditional logic, approvals, and notifications
- Develop automation using a mix of low-code workflow platforms and code-first approaches (Python, PowerShell, Bash) based on complexity and maintainability requirements
- Build event-driven automation that responds in real time to signals from security tools, identity systems, cloud environments, and ticketing platforms
- Maintain a library of reusable automation components, connectors, and templates available to all cybersecurity teams
- Define and enforce software development lifecycle (SDLC) standards for automation code: source control (Git), peer review, CI/CD pipelines, environment promotion (dev/test/prod), and change management
- Ensure all automation is testable, documented, and transferable, no single points of failure or undocumented tribal knowledge
- Establish a process for regular review and deprecation of outdated automation to prevent technical debt accumulation
- Define and track engineering KPIs: deployment frequency, change failure rate, mean time to recovery, and automation coverage across cybersecurity processes
Skills
- 12+ years of experience in IT, cybersecurity, or software engineering — with at least 5 years in a senior leadership or director-level role
- Proven ownership of an enterprise IAM program including identity governance, PAM, SSO, and access lifecycle management
- Hands-on experience with enterprise IAM platforms: identity governance and administration, enterprise directory and federation, and privileged access management, or equivalents
- Demonstrated experience leading an automation engineering, integration engineering, or DevSecOps function, not just administering tools
- Strong proficiency in integration development: REST APIs, webhooks, event-driven architecture, and middleware/iPaaS platforms
- Coding proficiency in one or more languages used in automation engineering (Python, PowerShell, JavaScript/Node.js, or similar)
- Experience applying SDLC disciplines to automation work: source control, CI/CD, peer review, environment promotion, and documentation standards
- Ability to architect scalable, maintainable automation solutions, not just one-off scripts
- Excellent executive communication skills; able to articulate technical strategy and program health to risk committees and C-suite
- Familiarity with PCI-DSS, SOX, NIST CSF, and ISO 27001
- Experience in hospitality, gaming, or entertainment with complex, multi-property IT environments
- Background in platform engineering, shared services, or building internal developer/automation platforms
- Relevant certifications: CISSP, CISM, CIAM, vendor certifications in identity governance platforms, or certifications in enterprise integration platforms
- Experience with cloud-native automation and integration services (Azure Logic Apps, AWS Lambda/Step Functions, GCP Workflows)
- Familiarity with gaming regulatory compliance requirements
Benefits
- Hybrid work arrangement
- A comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance
Company Overview
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