Note: The job is a remote job and is open to candidates in USA. Carrier is a global leader in intelligent climate and energy solutions. The Sales Enablement Manager will build the commercial foundation for Carrier Rental Systems and Spot Coolers by leading sales onboarding, training, playbook development, sales process governance, system adoption, performance measurement, and change management. The role partners across Sales, Marketing, Operations, Digital/IT, and Business Enablement to improve seller productivity and commercial execution.
Responsibilities
- Build and execute the Carrier Rental Systems and Spot Coolers sales enablement strategy
- Develop standardized sales methodologies, processes, and best practices across the organization
- Create a scalable framework that improves seller productivity, revenue generation, and customer engagement
- Establish sales competencies, performance standards, and development pathways
- Drive continuous improvement initiatives that improve pipeline conversion, quote quality, responsiveness, and sales effectiveness
- Design and implement a structured national onboarding program for new outside sellers, inside sales representatives, and sales leaders
- Develop role-based training paths focused on solution selling, consultative selling, strategic account management, cross-selling, upselling, System process adoption, CRM / ERP utilization, and product knowledge
- Create repeatable training content and certification paths that reduce ramp-up time and improve consistency across the business
- Measure and improve new-hire time-to-productivity
- Partner closely with Business Enablement and Digital / IT teams to support ERP implementation and adoption
- Develop training, communications, adoption plans, and reinforcement materials for new systems and workflows
- Lead change management activities to ensure successful implementation and sustained utilization
- Identify process gaps and partner cross-functionally to drive standard work and stronger commercial execution
- Partner with Marketing to create sales playbooks, competitive positioning guides, customer-facing presentations, campaign support materials, industry-specific value propositions, and product launch content
- Ensure sellers have easy access to current, consistent, and effective enablement materials
- Build a formal content governance process to maintain quality, accuracy, and adoption
- Work closely with Marketing, Outside Sales, CCS, Operations, Finance, HR, Digital / IT, Product Management, and Business Enablement
- Establish regular communication cadences and governance processes to align commercial priorities and execution
- Serve as a trusted advisor to sales and business leaders while influencing across a matrixed organization
- Define and track enablement KPIs, including training completion, time-to-productivity, CRM / ERP system adoption, pipeline quality, revenue per seller, sales cycle time, win rate, and new-hire retention
- Provide leadership reporting and insights that support business decisions and continuous improvement
- Use data to identify enablement gaps, prioritize training investments, and improve sales execution
- Act as a strategic partner to Sales, Marketing, CCS, and Business Enablement leaders
- Drive accountability while influencing across a complex, matrixed organization
- Lead through change, ambiguity, and rapid business growth
- Build credibility with frontline sellers, managers, cross-functional partners, and executive leadership
- Create a culture of continuous learning, operational excellence, customer focus, and commercial discipline
Skills
- • Bachelor's degree
- • 5+ years of experience in Sales Enablement, Sales Operations, Commercial Excellence, Business Transformation, Commercial Training, or Revenue Operations
- • MBA
- • Experience supporting field sales organizations in a multi-location or distributed environment
- • Proven success developing sales training, onboarding programs, playbooks, and adoption frameworks
- • Experience implementing or driving adoption of CRM, ERP, or other commercial / digital transformation tools
- • Strong project management, change management, facilitation, and stakeholder management skills
- • Exceptional communication, presentation, and influencing skills
- • Ability to work effectively across a highly matrixed organization
- • Experience within HVAC, industrial equipment, construction, distribution, services, rental, or adjacent industries
- • Knowledge of Salesforce, Power BI, and modern sales enablement platforms
- • Experience leading cross-functional transformation initiatives
Benefits
- Short-term cash incentives, subject to plan requirements
- Medical, Dental, Vision
- Wellness incentives
- Retirement Benefits
- Paid vacation days, up to 15 days
- Paid sick days, up to 5 days
- Paid personal leave, up to 5 days
- Paid holidays, up to 13 days
- Birth and adoption leave
- Parental leave
- Family and medical leave
- Bereavement leave
- Jury duty leave
- Military leave
- Purchased vacation
- Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Health Savings Account
- Health Care Spending Account
- Dependent Care Spending Account
- Tuition Assistance
Company Overview
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