Note: The job is a remote job and is open to candidates in USA. National Debt Relief is a consumer debt relief provider that helps individuals and families achieve financial stability. The Manager of Sales Analytics will serve as a key analytical partner to the sales organization by building reporting infrastructure, analyzing sales performance, and translating data into strategic recommendations and process improvements.
Responsibilities
- Design, build, and maintain sales performance reports and dashboards to track KPIs, conversion rates, agent productivity, pipeline health, and other core metrics
- Analyze sales data to identify trends, opportunities, and risks, translating findings into clear, actionable recommendations
- Partner closely with sales leadership to shape strategy and performance improvement initiatives based on data-driven insights
- Conduct deep-dive analyses (e.g., funnel performance, agent efficiency, campaign effectiveness) to answer strategic business questions
- Present findings and recommendations to sales leadership and cross-functional stakeholders in a clear, compelling manner
- Monitor key metrics proactively, flagging anomalies or emerging trends before they become problems
- Continuously improve reporting infrastructure, dashboard usability, and data accessibility for sales stakeholders
Skills
- * Bachelor's degree in Business, Analytics, Finance, Statistics, or related field (or equivalent experience)
- * 6+ years of experience in sales analytics, business intelligence, or a related analytical role
- * Strong proficiency in BI/dashboarding tools (Experience with Sigma strongly preferred)
- * Proven ability to translate data into strategic recommendations, not just reporting
- * Experience in financial services, consumer finance, or debt resolution industries a plus
- * Excellent communication skills. Comfortable presenting insights to sales leadership and influencing decision-making
- * Strong business acumen, particularly around sales funnels, KPIs, and performance metrics
- * Detail-oriented with strong analytical and problem-solving skills
- * Computer competency and ability to work with a computer
- * Prioritize multiple tasks and projects simultaneously
- * Exceptional written and verbal communication skills
- * Punctuality expected, ready to report to work on a consistent basis
- * Attain and maintain high performance expectations on a monthly basis
- * Work in a fast-paced, high-volume setting
- * Use and navigate multiple computer systems with exceptional multi-tasking skills
- * Remain calm and professional during difficult discussions
- * Take constructive feedback
- * Available for full-time position
- Experience with Sigma strongly preferred
- * Experience in financial services, consumer finance, or debt resolution industries a plus
Benefits
- Generous Medical, Dental, and Vision Benefits
- 401(k) with Company Match
- Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
- 12 weeks Paid Parental Leave
- Pre-tax Transit Benefits
- No-Cost Life Insurance Benefits
- Voluntary Benefits Options
- ASPCA Pet Health Insurance Discount
- Wellness Incentive Program
- Employee mentorship and leadership programs
Company Overview
Company H1B Sponsorship