Note: The job is a remote job and is open to candidates in USA. Arnold & Porter is an international law firm serving clients on complex regulatory, litigation, and transactional matters. The Manager of Network Services will lead the global network engineering, operations, and architecture function, overseeing network infrastructure strategy, reliability, security, modernization, and continuous improvement while managing a team of Network Engineers.
Responsibilities
- Lead, mentor, and develop a team of Network Engineers supporting the firm’s global network environment
- Manage team workload, workflow, staffing, performance, training, and on-call engineering schedules
- Oversee the design, implementation, maintenance, and support of voice, LAN, WAN, wireless, cloud networking, internet edge, and network security services
- Establish and maintain network policies, procedures, standards, documentation, and operational controls
- Ensure compliance with change-management, maintenance, disaster recovery, business continuity, security, and documentation requirements
- Partner with Information Security, Compliance, Systems Infrastructure, Enterprise Applications, Service Desk, and Technical Architecture teams to deliver reliable and secure technology services
- Lead network modernization initiatives, including SASE, SD-WAN, cloud networking, automation, and security enhancements
- Review and approve network designs, implementation plans, and infrastructure standards to ensure alignment with business, cybersecurity, and operational requirements
- Manage network hardware lifecycle, capacity planning, availability, and performance optimization
- Coordinate with IT leadership, project managers, vendors, and other stakeholders to ensure projects are appropriately planned, staffed, monitored, and delivered
- Develop operational metrics and provide clear reporting on network availability, performance, service delivery, and improvement initiatives
- Facilitate regular operational meetings, service reviews, and technical strategy discussions
Skills
- • Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience may be considered in lieu of a degree
- • A minimum of five years of experience leading network engineering and operations teams
- • Experience supporting a global, 24x7 enterprise environment
- • Demonstrated experience managing geographically distributed technical teams
- • Advanced knowledge of Cisco routing and switching technologies, including BGP, OSPF, EIGRP, VLANs, QoS, and TCP/IP networking
- • Experience with SASE technologies, including SD-WAN, Zero Trust, and secure remote access
- • Strong knowledge of network security technologies, including VPNs, firewalls, NAC, IDS/IPS, and secure remote-access solutions
- • Experience with cloud networking, wireless networking, internet edge infrastructure, high-availability design, and network monitoring and performance-management platforms
- • Familiarity with Red Hat Ansible Automation Platform or comparable network automation tools
- • Knowledge of disaster recovery, business continuity, capacity planning, and operational governance
- • Strong project-management, communication, problem-solving, and stakeholder-management skills
- • Experience in a professional services, legal, financial services, or other highly regulated environment
- • Cisco CCNP Enterprise, CCIE, or Cisco SD-WAN certification
- • CISSP, CISM, or a comparable security certification
- • Prior experience managing IT services within a law firm or legal environment
Benefits
- The firm may provide a discretionary bonus annually.
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