Note: The job is a remote job and is open to candidates in USA. CVS Health is a health care company focused on creating a more connected, convenient, and compassionate health experience. This individual contributor role designs enterprise-wide and cross-functional solutions supporting Medicaid value-based operational strategies, while partnering with business owners on strategic objectives, profitable growth, and organizational effectiveness.
Responsibilities
- Assists in managing the day-to-day complex business consultation services to support the organization's goals and objectives
- Implements processes and assignments for research, collecting, analyzing, and compiling data and information for the business consulting department reports
- Assesses files, reports, and financial records, and manages department record retention
- Directs individuals to develop a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate
- Confers internally and externally with clients and senior management regarding the organization's goals and objectives
- Coaches the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management
- Delivers advice to the organization regarding current business trends and best practices by preparing analyses for senior management, stakeholders, and clients
- Implements processes to performance appraisals within the business consulting department ensuring compliance and continuous improvement
- Helps establish and implement strategic review processes ensuring continuous improvement, compliance, and high-performance standards are upheld
Skills
- 3-5 years experience, including Medicaid focused work
- Adept at problem solving and decision making skills
- Adept at collaboration and teamwork
- Adept at growth mindset (agility and developing yourself and others) skills
- Adept at execution and delivery (planning, delivering, and supporting) skills
- Bachelor's degree or equivalent professional work experience
- Experience with Medicaid value-based programs is a plus
- Background in operationalization of value based programs and resources
Benefits
- Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting the physical, emotional, and financial well-being of colleagues and their families, based on eligibility
- Remote/Hybrid work arrangement
Company Overview