Note: The job is a remote job and is open to candidates in USA. The Culinary Institute of America is hiring a Manager – Instructional Design & Academic Operations for its School of Graduate & Professional Studies. The role partners with faculty to design and maintain accessible, pedagogically sound online and hybrid courses while managing program workflows, learning platforms, documentation, and faculty training.
Responsibilities
- Partner with faculty to design, develop, and update online and hybrid courses that are engaging, accessible, and pedagogically sound
- Apply instructional design best practices and learning theory to course structure, activities, and assessments
- Build course materials, templates, and learning objects within the institution's learning management system
- Review courses periodically for instructional consistency and accessibility, and recommend improvements to faculty
- Manage operational workflows supporting course scheduling, the course lifecycle, and day-to-day program administration
- Oversee the maintenance of documentation, SOPs, and records for course development and program operations
- Serve as a point of contact for faculty questions about learning technology tools and platforms
- Develop faculty-facing guides, tutorials, and onboarding materials for course tools and instructional practices
- Deliver periodic training sessions or office hours to help faculty use learning technologies effectively
- Assist with data collection and documentation in support of institutional assessment and accreditation activities, as requested by academic leadership. Analyze data and provide recommendations for improvement
- Stay current on emerging trends in online instructional design and educational technology, including AI-enabled tools, and share relevant updates with the team
- Participate in departmental meetings, and occasional cross-functional projects and committees
- Any and all other duties as assigned
Skills
- Master's Degree in Instructional Design, Educational Technology, Curriculum & Instruction, or a related field
- Minimum of two (2) years of experience in instructional design, preferably in a higher education or online learning environment
- Experience building or updating courses within a Learning Management System
- Demonstrated experience collaborating with faculty or subject matter experts on course content
- Strong instructional design and course development skills, grounded in adult learning principles
- Solid understanding of learning management systems and online learning environments
- Excellent written, verbal, and interpersonal communication skills
- Good project management and organizational skills, with the ability to manage multiple courses or tasks at once
- Proficiency with Microsoft Office and educational technology platforms
- Ability to work independently in a remote environment while collaborating across departments
- Commitment to innovation, continuous improvement, and exceptional service
- Preferably in a higher education or online learning environment
- Experience with Brightspace, Moodle, Canvas, or other enterprise Learning Management Systems
- Experience supporting academic or program operations in a higher education setting
- Familiarity with e-commerce or registration-integrated LMS workflows (e.g., Course Merchant)
- Experience supporting assessment or accreditation documentation
- Experience with AI-enabled instructional tools
- Experience in graduate, continuing, or professional education
Benefits
- Medical coverage available at no cost to qualifying employees
- Dental insurance
- Vision insurance
- Life insurance
- Short and long term disability insurance
- Retirement savings plan with high employer contributions
- A generous paid time off program
- The duties of this position can be performed from the NY Campus, CA Campus, or remotely.
Company Overview
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