Note: The job is a remote job and is open to candidates in USA. Emory Healthcare is a leading healthcare provider, and they are seeking a Manager for the Infrastructure Systems (Server Run Team). This role involves leading a team of technical engineers to support a large enterprise environment, focusing on infrastructure planning, implementation, and performance monitoring to ensure optimal system security and availability.
Responsibilities
- Manage and mentor a team of technical engineers, fostering a culture of collaboration and professional growth
- Recruit, retain, and develop staff to maintain a high-performing infrastructure team
- Establish performance expectations and conduct regular evaluations to ensure continuous improvement
- Develop and implement short and long-term infrastructure goals aligned with organizational objectives
- Lead infrastructure projects and initiatives to enhance system capabilities and operational efficiency
- Ensure high availability, security, and scalability of enterprise infrastructure systems
- Establish and enforce policies, procedures, and key performance indicators (KPIs) for infrastructure operations
- Monitor the operations and performance of server systems to ensure optimal performance and security
- Implement best practices to maintain a highly reliable, mission-critical, geographically dispersed production environment
- Coordinate and resolve technical issues promptly to minimize downtime and service disruptions
- Collaborate with internal teams and external vendors to troubleshoot and implement solutions effectively
- Provide strategic input on technology investments and enhancements
- Work closely with IT leadership to align infrastructure strategies with business needs
- Drive continuous improvement initiatives to enhance infrastructure reliability and efficiency
- Ensure compliance with regulatory requirements and industry standards
Skills
- Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience in lieu of can be accepted
- Seven years of experience, including designing and implementing highly complex systems on multiple platforms
- Experience managing a highly reliable, mission-critical, geographically dispersed production environment
- Strong understanding of enterprise infrastructure, networking, and security best practices
- Knowledge of cloud-based and on-premises infrastructure solutions
- Experience with automation, configuration management, and system monitoring tools
- Excellent leadership, communication, and problem-solving abilities
- Ability to work independently and collaboratively in a dynamic environment
- Strong analytical and decision-making skills
- Master's degree in a relevant field
- Experience with ITIL frameworks and service management best practices
- Relevant certifications such as PMP, AWS Certified Solutions Architect, or Microsoft Certified: Azure Administrator
Benefits
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, and leadership programs
- And more
Company Overview