Note: The job is a remote job and is open to candidates in USA. Bioventus is a company dedicated to developing its people and fostering a diverse team to help patients lead active lives. The Manager of Field Clinical Services for Peripheral Nerve Stimulation is responsible for leading a national team that drives clinical excellence and patient support, ensuring optimal outcomes and operational efficiency.
Responsibilities
- Hire, coach, and develop a national team of Field Clinical Managers at a national level
- Implement engagement, retention, and development plans to ensure a highly motivated team, reduced turnover, and continuous employee growth
- Conduct regular field observations (case coverage, ride-alongs, OR/clinic support)
- Drive a culture of accountability, customer focus, continuous improvement, and operational discipline
- Collaborate with sales leadership to develop and execute account strategies, including new customer onboarding and growth initiatives
- Ensure delivery of high-quality clinical support for PNS procedures, including adherence to protocols, regulatory requirements, and patient safety standards
- Build systems and processes that enable efficient clinical coverage and operational consistency
- Ensure timely and efficient case coverage through optimized clinician deployment and capacity planning based on current and future-state business needs
- Oversee workload balancing, staffing models, and territory alignment to maximize utilization and minimize inefficiencies
- Establish and enforce clinical competency frameworks, training programs, and certification processes
- Participate in customer education events, cadaver labs, and workshops
- Ensure adherence to regulations, policies, and code of ethics
Skills
- Bachelor's degree required
- 7+ years of experience in medical devices, including field clinical roles
- 2+ years leading a field-based team in service delivery or clinical support
- Experience in surgical/procedural and OR-based environments
- Demonstrated success in clinical operations and continuous improvement
- Strong coaching and performance management skills
- High emotional intelligence and adaptability in clinical environments
- Excellent communication with physicians and executive stakeholders
- Strong cross-functional collaboration skills
- This is a remote position requiring 50% or more travel
- Proximity to a major airport in the Eastern or Central time zone is a plus
- Advanced degree preferred
- Implantable, wearable, or programmable medical device experience preferred
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