Note: The job is a remote job and is open to candidates in USA. Best Friends Animal Society is a dynamic organization working to improve animal shelters across the U.S. They are seeking a Manager for their Embed Project Operations, who will lead efforts in managing change within shelters to enhance animal welfare and operational effectiveness.
Responsibilities
- Collaborate with shelter staff to implement customized action plans
- Strengthen core shelter operations, including community cat programming, pathway planning, biosecurity, field services, and more
- Advocate for modern policies with local stakeholders
- Be the reason animals get a second chance
Skills
- 5+ years of experience working within animal shelter(s) garnering a comprehensive understanding of proven animal sheltering and field operations strategies to increase dog and cat lifesaving is required
- At least 3 years of demonstrated management experience in a shelter environment, including overseeing staff, implementing lifesaving strategies, and driving change management initiatives
- Strengths and experience in utilizing statistical information to inform, develop, and implement division and department-level strategic plans, including change management strategies and program direction; proven attention to detail with advanced organizational and time management skills
- Prior experience, comfortability, and understanding of diplomacy needed when working with internal and external stakeholders, including those in government offices
- Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with nonjudgmental philosophies
- Excellent leadership skills with the ability to act decisively with a get-it-done attitude in difficult and fast-paced situations; strong interpersonal skills and a proven ability to initiate and influence change; a team player, upbeat, energetic, tactful, and diplomatic, able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations
- Excellent verbal and written communication skills, with public speaking and presentation experience
- Ability to professionally advocate Best Friends' positions on issues; experience in supporting, engaging with, and developing relationships with volunteers and donors
- Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn, comfort learning new systems, including online information systems
- Must be able to routinely lift 50 pounds
- Extended periods of time working on the computer with repetitive typing, arm, and hand motion
- Ability to be in a shelter environment and work in the presence of both cats and dogs, including organizations where cats and dogs are currently being killed for space
- Bend, stoop, reach, climb, twist, crawl, stand and walk for an extended period
- Must be able to work in weather with temperatures varying between extreme hot and extreme cold
- Able to work varying hours, which may include early morning and/or late evening hours
- Ability to travel via various forms of transportation
- Must have a valid driver's license for at least 3 years, ability to qualify to be added to Best Friends insurance, ability to travel and/or drive on behalf of Best Friends, including overnight stays, when needed
- Frequent extended travel and on-going temporary relocation is part of this role. Travel is expected to be up to 90%
- Experience coordinating or assisting with shelter-based community cat programming (TNR/RTF, intake diversion) is strongly preferred
- Knowledge of humane handling techniques and feline behavior, particularly for fearful or unsocialized cats, as well as basic understanding of kitten/neonate program strategies, is a plus
- Experience facilitating play groups and monitoring dog-to-dog interactions is strongly preferred
- Dog behavior knowledge and experience with dog training in a shelter environment is a plus
- Bi-lingual or multi-lingual skills preferred, but not required
- Ability to understand and converse in conversational Spanish preferred
Benefits
- Plus great benefits
- Travel and relocation costs are covered by Best Friends
Company Overview