Note: The job is a remote job and is open to candidates in USA. MANSCAPED is seeking a hands-on Manager, Digital Technology Development to lead developers building and operating its direct-to-consumer platform, including its Shopify Plus storefront, headless web experience, middleware, integrations, and cloud infrastructure. The role combines technical leadership and hands-on development with team management, production health, vendor relationships, and partnership across business and technology teams.
Responsibilities
- Identify and prioritize quarterly, bi-annual and year-end goals and key initiatives, including key launch dates and peak-season code freezes aligned with other org deadlines
- Lead team of developers (Onshore/Offshore) to ensure backlog is managed effectively; partner with Team PM on estimates, capacity planning, the change management process and new priorities
- Own code quality for Digital Technology: define the code review process and standards for testing, CI/CD, secure coding and documentation, personally review architectural and high-risk pull requests, and lead resolution of technical issues in the programs being developed
- Participate up to 20-30% in development and deployment related activities – building features, fixing production defects and developing initial SDK implementations for new software being onboarded by MANSCAPED®
- Assure production functions are performing properly every day and all alerts from Site Reliability, QA and Cybersecurity are championed to closure, assign priority, and allocate resources as needed – use appropriate scrum or meetings to ensure these teams are effective in supporting Digital Technology
- Track Digital Technology KPIs: site availability and performance, checkout health during key trading periods, and delivery metrics (deployment frequency, lead time, change failure rate, time to restore)
- Participating in scrum meetings including backlog grooming, scrum of scrums (cross Team meeting weekly)
- Hiring, Onboarding, performance management and career development for Digital Technology developers, including offshore consultants; raise offshore proficiency through pairing, code review and clear standards
- Facilitate external vendor relationships and meetings, define ways of working and manage vendor onboarding/offboarding
- Determine right mix of internal and external resources based on defined and agreed objectives with leadership
- Be the point of contact for mission critical SaaS that MANSCAPED® depends on by building key relationships within the vendor (Like Shopify, Ordergroove, Kount, Ketch, Ablr, Netlify), being aware of support options and escalation paths
- Work with Sr. Director, Digital Technology Development to ensure understanding of budget (including SaaS and cloud spend) and defining ownership of specific spend
- Partner with the Digital Technology architect on designs, standards and the roadmap for the tech stack, and ensure the team builds to the agreed architecture
- Build client relationships (DTC, Marketing, Legal, Product Management) for internal clients and external partners to ensure visibility and support
- Champion secure development practices with Cybersecurity: dependency vetting, secret detection and vulnerability SLAs
- Plan and facilitate face to face meetings for the Development team as necessary to promote cohesion
- Other duties as required
Skills
- 8+ years as a full-stack engineer building and operating customer-facing e-commerce or web platforms in a large cross functional organization, including 2+ years leading developers (onshore and offshore) while remaining hands-on in the code
- Backend: Node.js/TypeScript services and APIs (REST and GraphQL), relational databases and SQL (PostgreSQL or SQL Server), and event-driven integrations (Pub/Sub, Service Bus or similar)
- Frontend: React with Next.js or another modern framework, including performance and SEO for a consumer storefront
- Cloud: has designed and run production workloads on GCP or Azure – compute, networking, identity and secrets, infrastructure as code (Pulumi or Terraform), CI/CD (GitHub Actions), observability (Datadog, PagerDuty) and cost management
- Shopify Plus: Admin and Storefront APIs, checkout extensibility, apps, webhooks and multi-market setups
- Experience managing third-party consulting teams and contractors for the technical code delivery and defining the code review process
- Track record of owning production: incident response, on-call, and availability during peak trading periods
- Background with Gatsby, headless CMS (Strapi), subscription platforms (Ordergroove), consent and analytics tooling, or a cloud migration or storefront re-platform, is a plus
Benefits
- 20 accrued vacation days per year
- 40 hours of paid sick leave annually
- 3 paid mental health days
- 9 paid holidays throughout the year
- Pet insurance
- Life insurance, AD&D and long-term disability coverage
- Medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Confidential Employee Assistance Program
- Optional accident and critical illness plans
- Employee 401(k) plan and company match
- Remote-first employer
- Monthly utility allowance to help cover the costs of WiFi and phone usage
- Generous discount on company products
- Wellness challenges, including step competitions and mindfulness sessions
- Paid parental leave
- Regular recognition initiatives
- One paid volunteer day per year
- Certified Great Place to Work
- Opportunities for advancement
Company Overview