Note: The job is a remote job and is open to candidates in USA. UKG is a workforce operating platform that helps organizations manage workforce-related needs through workforce insights and AI. The Manager, Compliance Operations will lead a team responsible for modernizing and scaling compliance operations by translating regulatory requirements into technology-enabled processes, overseeing compliance programs, and driving automation, analytics, and AI-enabled operational improvements.
Responsibilities
- Lead, mentor, and develop a team of compliance operations professionals
- Build a culture of accountability, innovation, continuous improvement, and operational excellence
- Develop team capabilities in compliance operations, process optimization, automation, responsible AI usage, and cross-functional collaboration
- Establish clear objectives, performance measures, and development opportunities for team members
- Translate complex legal, regulatory, and policy requirements into practical operational solutions that support business objectives
- Lead the day-to-day operation and design and implement technology-enabled workflows to improve the compliance programs supporting privacy, AI governance, product compliance, regulatory obligations, and enterprise risk management initiatives
- Develop scalable operational frameworks that enable consistent application of compliance requirements across the organization and reduce dependence on manual processes
- Identify opportunities to leverage automation, analytics, and AI-enabled capabilities to scale compliance operations
- Define and monitor key performance indicators (KPIs) and support audits, assessments, certifications, and regulatory initiatives through streamlined operational processes and reporting
- Promote a "compliance by design" mindset that integrates governance and risk management into existing workflows and decision-making processes
Skills
- 8+ years of experience in compliance operations, privacy operations, AI, governance, risk management, legal operations, program management, or a related field
- 5+ years of experience leading and developing teams in software, SaaS, technology, or highly regulated industries
- Experience leading complex cross-functional initiatives and influencing stakeholders across multiple business functions
- Bachelor's degree or equivalent experience
- Experience leveraging AI-enabled solutions to improve operational efficiency while maintaining appropriate governance controls
- Strong communication, organizational, and analytical skills
- Professional certifications such as CIPP, CIPM, CIPT, CRISC, PMP, or similar credentials
Benefits
- Employees may be eligible to participate in a performance-based bonus plan.
- Employees may be eligible to receive restricted stock unit awards as part of total compensation.
Company Overview