Note: The job is a remote job and is open to candidates in USA. Oak Street Health is a healthcare organization focused on personalized primary care for older adults and improving population health outcomes. The Manager, Care Program Strategy & Operations (Vaccine) will design, implement, optimize, and scale vaccine and preventive care programs, while leading cross-functional initiatives, partnerships, data exchange, and performance improvement efforts.
Responsibilities
- Support the execution, optimization, and long-term strategy of vaccine and preventive care programs across Oak Street Health
- Partner with field-based clinical teams and regional leaders to implement efficient workflows that improve immunization rates and patient outcomes
- Collaborate with cross-functional stakeholders including Nursing, Providers, Clinical Operations, Patient Safety, Population Health, and Epic teams to design and deploy scalable solutions
- Lead initiatives that improve bidirectional information exchange between Oak Street Health systems, Immunization Information Systems (IIS), national networks, and external healthcare partners
- Develop, launch, and evaluate pilot programs from concept through implementation, creating scalable operational models for successful interventions
- Apply strong project management methodologies to drive execution of complex, multi-stakeholder initiatives and technical implementations
- Establish and monitor key performance indicators related to vaccine administration, care gap closure, data integration quality, and clinical outcomes
- Support healthcare partnerships and vendors to enhance program effectiveness and improve population health outcomes
- Analyze clinical and operational data to identify opportunities, remove barriers, and recommend strategic improvements
- Communicate program performance, insights, risks, and recommendations to leadership and key stakeholders
Skills
- 5+ years of experience in healthcare operations, population health, consulting, clinical strategy, healthcare technology, or a related field
- Bachelor's degree required
- Demonstrated experience leading complex cross-functional projects from planning through execution
- Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
- Experience designing, implementing, and scaling operational or clinical programs
- Exceptional stakeholder management skills with the ability to influence outcomes without direct authority
- Experience supporting healthcare partnerships, vendor relationships, or external stakeholder engagement
- Strong analytical and problem-solving skills with the ability to translate data into actionable operational strategies
- Ability to thrive in fast-paced environments and navigate ambiguity with a proactive, solutions-oriented mindset
- Excellent written, verbal, and presentation communication skills
- Self-starter with a high degree of initiative, ownership, and follow-through
- Commitment to company vision and mission
- A flexible and positive attitude
- High level of integrity and professionalism
- U.S. work authorization
- Knowledge of healthcare interoperability, information exchange, clinical workflows, or healthcare technology solutions preferred
- Experience with Epic and/or healthcare data systems preferred
Benefits
- Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
- CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting the physical, emotional, and financial well-being of colleagues and their families, based on eligibility
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