Note: The job is a remote job and is open to candidates in USA. StackAdapt is a technology company that provides an AI-powered marketing platform for programmatic advertising and marketing campaigns. The Manager, Ad Operations will lead Ad Operations Specialists overseeing campaign execution, quality assurance, troubleshooting, pacing, and optimization while improving operational processes and cross-functional workflows.
Responsibilities
- Leading, coaching, and developing a team of Ad Operations Specialists, fostering accountability, curiosity, and continuous learning
- Overseeing campaign setup, trafficking, QA, troubleshooting, pacing, and delivery across StackAdapt’s programmatic channels
- Supporting the team’s evolution toward a more automated and optimization-focused operating model
- Coaching specialists on campaign optimization support, including pacing analysis, performance troubleshooting, and actionable recommendations
- Partnering with Account Management, Account Executives, Client Partnerships, Product, and Engineering to improve workflows, handoffs, tooling, and campaign outcomes
- Identifying opportunities to streamline processes through automation, templates, SOPs, and scalable operating practices
- Tracking team performance, workload, quality, and operational metrics to identify gaps and share recommendations with leadership
Skills
- * 6+ years of experience in programmatic advertising, campaign management, ad operations, or a related digital media function
- * Direct people management experience, ideally leading a team responsible for campaign execution, optimization, trading, or technical campaign support
- * Hands-on experience optimizing or trading programmatic campaigns, including pacing, performance analysis, troubleshooting, and recommendation-building
- * Strong technical understanding of the programmatic ecosystem, including DSP workflows, campaign setup, bidding dynamics, pixels, QA, and optimization best practices
- * Demonstrated ability to identify process improvements and help implement scalable solutions across teams
- * A high-curiosity mindset with an interest in automation, systems, operational efficiency, and the continued evolution of programmatic advertising
- * Strong communication skills, accountability, and the ability to collaborate effectively with cross-functional partners
Benefits
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
- StackAdapt is a remote-first company
Company Overview