Note: The job is a remote job and is open to candidates in USA. Morty is building the AI operating system for modern mortgage businesses, combining AI-powered workflows, software, lender access, and operations into a single platform. The Loan Processing and Operations Associate will manage loan files, coordinate with various stakeholders, and ensure compliance with internal standards and lender requirements.
Responsibilities
- Manage loan files from application through closing, ensuring accuracy and timeliness
- Coordinate with borrowers, loan officers, lenders, and third parties to move files forward
- Review borrower documentation (income, assets, credit, property) for completeness and consistency
- Track and manage conditions, deadlines, and closing timelines across multiple files
- Identify and resolve issues that could delay closing
- Communicate clearly with all stakeholders on status, next steps, and outstanding items
- Ensure files meet internal standards and lender requirements
- Support closing coordination, including final document review and funding readiness
Skills
- Bachelor's degree required
- 2+ years experience in mortgage processing, closing, or financial services operations
- Strong attention to detail and ability to manage multiple files at once
- Clear and professional communicator
- Highly organized with strong follow-through
- Ability to work quickly and hit deadlines in a fast-paced environment
- Ownership mindset — you take responsibility for getting files across the finish line
Benefits
- Health, dental, and vision insurance
- 401(k)
- Flexible paid time off
- Remote work
- Opportunity for growth as the company scales
Company Overview