Note: The job is a remote job and is open to candidates in USA. Thorne is dedicated to delivering high-quality, science-backed solutions for well-being. The LMS System Administrator is responsible for managing and improving the Learning Management System, ensuring compliance with regulatory requirements, and supporting training operations across the organization.
Responsibilities
- Serves as system owner and primary administrator of the LMS, managing system configuration, user roles, workflows, and integrations
- Maintains the LMS in a validated state, including managing system upgrades, patches, and releases in alignment with validation requirements
- Leads validation activities, including development and execution of validation documentation and periodic reviews
- Owns validation lifecycle activities, including documentation and testing, ensuring full traceability from system requirements through verification and compliance evidence
- Owns change control for system updates and enhancements, including impact assessments, risk evaluations, and required documentation
- Ensures compliance with global regulatory requirements governing electronic records, electronic signatures, and training documentation
- Maintains audit trails and system records to ensure data integrity, traceability, and inspection readiness
- Serves as SME during regulatory inspections and internal/external audits; supports responses to audit observations and corrective actions
- Partners with Regulatory to ensure alignment with enterprise quality systems and regulatory expectations
- Manages LMS operations, including course setup, curricula, training assignments, learning paths, and user administration
- Maintains training records, course catalog, and user data to ensure accuracy, completeness, and compliance
- Coordinates training programs, including onboarding, GMP/compliance training, and enterprise learning initiatives
- Maintains training schedules and supports logistical planning, communications, and materials management
- Ensures proper version control and maintenance of training materials, including updates and archival of obsolete content
- Tracks training completion, qualifications, and compliance metrics; generates reports for leadership and regulatory review
- Utilizes advanced Excel skills to reconcile LMS data against HRIS records, identifying discrepancies and ensuring employees are accurately assigned and completing required training
- Performs routine audits of training data to maintain accuracy, completeness, and compliance across systems
- Manages the Learning & Development shared mailbox, responding to employee inquiries and resolving LMS-related issues in a timely manner
- Provides troubleshooting support for system access, training assignments, and user issues
- Tracks and maintains employee certifications, ensuring accurate entry, renewal tracking, and reporting
- Supports onboarding processes by tracking progress and notifying stakeholders of training completion status and delays
Skills
- Bachelor's degree in Information Systems, Business, Human Resources, or related field
- 5+ years of LMS administration experience, preferably within a regulated environment
- Experience supporting validated systems and audit/inspection readiness activities
- Knowledge of system validation processes and global regulatory expectations related to training and electronic systems
- Proficient in Microsoft Excel, including data analysis, reconciliation, and reporting
- Strong documentation, organization, and project management skills
- Strong communication skills with the ability to support stakeholders and interface with auditors and inspectors
- High attention to detail with the ability to manage multiple priorities in a compliance-driven environment
- Experience with Noverant is a plus
Benefits
- 100% company-paid medical, dental, and vision insurance coverage for employees
- Company-paid short- and long-term disability insurance
- Company- paid life insurance
- 401k plan with employer matching contributions up to 4%
- Gym membership reimbursement
- Monthly allowance of Thorne supplements
- Paid time off, volunteer time off and holiday leave
- Training, professional development, and career growth opportunities
Company Overview
Company H1B Sponsorship