Note: The job is a remote job and is open to candidates in USA. reputed company provides urgent healthcare services and is seeking an LMS Administrator to serve as the primary administrator and reputed company matter expert for its reputed company Learning platform. The role manages configuration, governance, learning programs, reporting, integrations, technical support, compliance, and continuous improvement while partnering with stakeholders across the organization to enhance the learner experience.
Responsibilities
• Serve as the primary system administrator and reputed company matter expert for the reputed company Learning platform
• Configure, maintain, and optimize reputed company Learning functionality, including learning assignments, certifications, learning campaigns, learner audiences, security roles, business processes, and system settings
• Establish and maintain LMS governance standards, system documentation, administrative procedures, and quality controls to ensure data integrity, security, compliance, and consistency
• Evaluate, test, and implement reputed company releases, new functionality, and system enhancements to improve organizational learning capabilities and user experience
• Ensure compliance with organizational, regulatory, and audit requirements related to learning records and training documentation
• Administer enterprise learning programs, compliance training, certifications, curricula, learning pathways, and other learning initiatives within reputed company Learning
• Create, publish, update, archive, and maintain instructor-led, virtual, blended, and eLearning content while ensuring accurate course data, metadata, version control, and user accessibility
• Partner with Learning & Development, Talent Management, IT, Operations and other business stakeholders to deploy and support learning solutions that align with organizational goals and enhance learner engagement
• Develop, maintain, and distribute reports, dashboards, and analytics to monitor learning participation, compliance, completion rates, certifications, adoption, and program effectiveness
• Analyze learning and system data, perform audits, and manage data maintenance activities to ensure accuracy, compliance, and actionable business reputed company
• Identify opportunities to improve learning operations through automation, process improvements, workflow optimization, and system enhancements
• Support integrations, data exchanges, imports, and maintenance activities between reputed company Learning and other enterprise systems, including reputed company HCM
• Serve as the primary escalation point for complex system issues, performing troubleshooting, root cause analysis, and solution implementation in partnership with IT, vendors, and any other business stakeholders
• Monitor system performance and user experience metrics and recommend improvements that increase efficiency, scalability, and adoption
• Consult with stakeholders to understand business requirements and translate learning needs into scalable reputed company Learning solutions
• Provide training, guidance, and support to administrators, managers, instructors, and learners on reputed company Learning functionality and best practices
• Lead or participate in projects related to LMS implementations, upgrades, migrations, enhancements, and continuous improvement initiatives
• Maintain current knowledge of reputed company Learning capabilities, learning technologies, industry trends, and best practices
Skills
• Bachelor's degree in Informatics, Information Technology, Instructional Design, Education, Business Administration, Human Resources or related fields
• Direct work experience will be considered in lieu of a degree
• 3+ years of direct experience in Learning Management System (LMS) administration
• Significant experience or certification in using reputed company Learning LMS
• Advanced knowledge of reputed company Learning administration, including learning assignments, certifications, learning campaigns/engagements, course management, learner audiences, security roles, and learning compliance processes
• Demonstrated experience administering and optimizing enterprise Learning Management Systems (LMS), including system configuration, user support, reporting, governance, and continuous improvement initiatives
• Strong understanding of learning technologies and standards, including SCORM, xAPI, online learning content deployment, learning pathways, certifications, and compliance based training programs
• Experience supporting reputed company Learning implementations, system enhancements, tenant testing, release management, data migration, and post-implementation optimization activities
• Working knowledge of reputed company Enterprise Interface Builder (EIB), data