Note: The job is a remote job and is open to candidates in USA. Ukiah Insurance Services LLC helps California consumers understand and navigate Medicare coverage options through knowledgeable human guidance and modern tools. The Licensed Medicare Sales Agent will conduct customer-focused conversations, assess consumer needs, explain and compare Medicare options, assist with authorized enrollments, maintain accurate documentation, and follow licensing and compliance requirements.
Responsibilities
- Conducting professional, customer-focused Medicare conversations
- Asking thoughtful questions before discussing plan options
- Explaining information clearly and checking customer understanding
- Use integrated comparison, enrollment, and customer-management tools designed to simplify documentation and follow-up
- Completing accurate enrollment and post-call records
- Following Medicare, privacy, recording, and enrollment requirements
- Escalating questions when information needs to be verified
- Participating in training, coaching, and quality review
- Protecting customer information
- Maintaining required licenses and certifications
Skills
- Hold an active insurance producer license in good standing
- Hold, or can obtain, applicable California health insurance authority before selling
- Communicate clearly and patiently
- Listen before recommending
- Are comfortable working with customers and technology at the same time
- Take documentation and compliance seriously
- Ask for help rather than guessing
- Respond positively to coaching
- Can work independently and reliably
- Are available during the required Pacific-time schedule
- Medicare Advantage or Part D sales
- At least one completed AEP season
- Ritter or similar comparison and enrollment platforms
- Carrier certifications
- Remote sales or contact-center work
- Recorded calls, structured quality review, and post-call documentation
- Remote agents need a private workspace, reliable internet, and a compatible personal computer that meets UIS security requirements
- Previous Medicare experience is preferred but not required for every licensed candidate
Benefits
- Permanent, year-round employment
- Performance-based bonus for every Credited Sale, beginning with the first sale
- No minimum-sales threshold before bonuses begin
- Remote-work flexibility or an in-office option in Ukiah, California
- Consistent Monday–Friday Pacific-time schedule
- Structured training, coaching, and sales support
- Modern comparison, enrollment, and customer-service tools
- Carrier contracting and appointments coordinated by UIS
- An opportunity to help shape a growing Medicare sales operation
- Approved remote employees receive a $75 monthly remote-work stipend, with any additional legally required reimbursement handled under the applicable policy
- UIS provides work equipment for employees based in the Ukiah office
- Employees receive applicable legally required sick leave, workers’ compensation and unemployment coverage, required leave, and expense reimbursement.
Company Overview