Note: The job is a remote job and is open to candidates in USA. The Redesign Group is a global technology and cybersecurity solution provider. The Legal Operations Coordinator will support customer and vendor onboarding, export compliance for international hardware shipments, and first-pass review and negotiation of NDAs and Statements of Work. The role collaborates with Corporate Counsel, Sales, Finance, and Engineering to maintain consistent intake and contracting workflows.
Responsibilities
- Gather technical and environmental information during customer intake, including current infrastructure details, delivery requirements, and site-readiness data, working with Sales and Engineering to ensure the discovery process is complete before handoff to delivery
- Verify account details, contacts, shipping information, and payment terms for new engagements, particularly hardware orders routed through OEM or distributor deal registrations
- Coordinate with Finance on credit terms and payment timelines ahead of order fulfillment
- Run Redesign's deal intake checklist, flagging non-standard liability terms, jurisdictional requirements, government/SLED compliance obligations, or engagements
- Set expectations with customers and internal stakeholders on onboarding timelines, documentation requirements, and delivery prerequisites
- Support the vendor onboarding governance process, ensuring new OEM and partner relationships follow Redesign's internal approval workflow
- Conduct initial review of partner and vendor agreements, flagging non-standard terms for Corporate Counsel
- Maintain the partner agreement tracker across OEM and distributor relationships
- Coordinate export compliance for international hardware shipments following Redesign's established shipping guide and logistics partner workflows
- Verify ECCN classifications with OEM compliance teams, conduct restricted party screening, and gather required end-use certifications
- Track country-specific import documentation requirements and manage ATA Carnet records for temporary equipment exports
- Escalate shipments requiring BIS export or re-export licenses to Corporate Counsel
- Review, redline, and negotiate NDAs and Statements of Work
- Manage the lifecycle of NDAs and SOWs from intake through execution, including amendments and renewals
- Track expiration dates, renewal windows, and amendment requests
- Confirm signed SOWs are in place before delivery activity begins
- Escalate non-standard terms or positions outside playbook authority to Corporate Counsel
- Maintain accurate contract records in the contract repository
Skills
- 1-3 years of experience in contract administration, sales operations, vendor management, or a similar operational role at a VAR, IT solutions provider, or managed services company
- Familiarity with the channel model, OEM partner programs (Dell, Cisco, Palo Alto, Broadcom, etc.) and technology reseller workflows
- Strong organizational skills with the ability to manage multiple concurrent onboarding and contract processes
- Excellent written and verbal communication skills
- Direct experience at a VAR or IT solutions provider in the Dell, Arrow, or TD Synnex ecosystem
- Exposure to EAR/ITAR export compliance, ECCN classifications, or international hardware logistics
- Experience with government/SLED procurement requirements and contract vehicles (NASPO, OMNIA, NCPA)
- Bachelor's degree or equivalent experie
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) retirement plan with company match (annual dollar cap applied)
- Flexible time off plan
- 15 paid holidays
- Sick leave (amount varies by state requirements and is at least the minimum required by any state)
- Short-term and long-term disability
- Life insurance
- Paid parental leave
Company Overview