Note: The job is a remote job and is open to candidates in USA. Management Concepts is seeking a Learning Management System Administrator to oversee the administration, maintenance, and improvement of their Learning Management Systems. The role involves managing course setup, system configuration, and providing support while ensuring high-quality learning content delivery.
Responsibilities
- Administer and maintain the organization's Learning Management Systems (LMS), including system configuration, user management, security, and course setup
- Publish, update, and manage digital learning content, ensuring accuracy, quality, and adherence to established standards
- Configure and maintain learning programs, curricula, learning paths, certifications, and instructor-led or self-paced courses
- Troubleshoot LMS, course, and user issues, working with internal teams and vendors to resolve technical problems
- Perform quality assurance reviews and system audits to ensure learning content, data, and learner experiences are accurate and consistent
- Generate reports and analyze LMS data to support business operations, compliance, and decision-making
- Develop, document, and maintain LMS standards, processes, and best practices while identifying opportunities for continuous improvement
- Stay current with LMS enhancements and emerging learning technologies, recommending and implementing new features when appropriate
- Serve as the primary technical resource for internal stakeholders, providing guidance, training, and support on LMS functionality and digital learning solutions
- Collaborate with instructional designers, content developers, business partners, and vendors to deliver high-quality learning experiences and support Learning Technology initiatives
- Serve as a trusted partner to internal and external stakeholders, by providing guidance, technical expertise, and recommendations that support organizational learning goals
Skills
- Experience administering Cornerstone OnDemand, Canvas, or another enterprise Learning Management System
- Three or more years of experience administering a Learning Management System (LMS) or supporting enterprise learning technologies
- Experience publishing and managing digital learning content within an LMS
- Experience troubleshooting technical issues and providing end-user support
- Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment
- Must have ability to obtain and maintain a public trust clearance
- Experience with SCORM, xAPI, AICC, or other eLearning standards
- Experience with digital content authoring or content management systems (e.g., Xyleme, Articulate 360, Adobe Captivate)
- Experience working with learning analytics, reporting, and data management
- Knowledge of accessibility standards (WCAG 2.1/2.2, Section 508) and accessible digital learning practices
- Experience supporting instructor-led, virtual instructor-led, and self-paced learning programs
- Experience documenting business processes and implementing process improvements
- Basic knowledge of HTML and CSS for troubleshooting, formatting, and supporting digital learning content within Learning Management Systems
- Demonstrated ability to think creatively, analyze problems, and develop practical solutions that improve processes and the learner experience
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