Note: The job is a remote job and is open to candidates in USA. Delta Computer Consulting is seeking a Learning & Development Program Evaluation Analyst to support enterprise-wide learning and training programs at Southern California Edison. The role will develop training evaluation strategies, analyze quantitative and qualitative data, create dashboards and reports, and provide actionable recommendations on learning effectiveness and business impact.
Responsibilities
- Lead measurement strategies that demonstrate learning program effectiveness and business impact
- Partner with leaders, program owners, SMEs, HR, and stakeholders to establish training evaluation strategies and success measures
- Define performance objectives, KPIs, metrics, evaluation plans, and reporting requirements
- Conduct job, task, stakeholder, and learning-needs analyses to identify performance gaps
- Evaluate training effectiveness through participant feedback, learning outcomes, behavior changes, and business results
- Design and maintain surveys, assessments, questionnaires, and other evaluation tools
- Collect and analyze quantitative and qualitative data from surveys, interviews, focus groups, observations, and business metrics
- Translate complex data into actionable insights and recommendations
- Develop dashboards and reports highlighting program performance, opportunities, and business impact
- Present findings and recommendations to stakeholders, department leaders, and senior management
- Provide functional leadership and guidance to analysts supporting data collection, analysis, reporting, and dashboard development
- Establish and maintain evaluation standards, methodologies, and governance practices across learning programs
Skills
- 5–7 years of combined experience in learning and development or training
- Experience developing and implementing training evaluation methodologies
- Experience with questionnaires, focus groups, observations, interviews, and other evaluation techniques
- Experience developing questionnaires using tools such as Alchemer, SurveyMonkey, or Qualtrics
- Experience using the Kirkpatrick Model to evaluate training effectiveness
- Strong experience analyzing large and complex datasets
- Experience creating reports and dashboards
- Experience developing and delivering technical presentations to both technical and non-technical audiences
- Ability to manage multiple projects, prioritize responsibilities, and follow assignments through completion
- Ability to work effectively under pressure and adapt to changing priorities
- Strong initiative, accountability, and attention to data accuracy
- Ability to work independently with minimal supervision while contributing effectively within a team
- Strong interpersonal, written, and verbal communication skills
- Proven ability to build stakeholder relationships and communicate complex information clearly
- Bachelor's or Master's degree in Industrial & Organizational Psychology, Human Resources, or a related discipline
- Experience developing company-wide measurement strategies
- Experience creating dashboards using Power BI
- Knowledge of SuccessFactors Learning (LMS)
- Experience connecting learning metrics and KPIs to broader organizational and business objectives
Benefits
- Remote with onsite meetings as needed; candidates must be local to the Greater LA area and willing to use their own device with VDI
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