Note: The job is a remote job and is open to candidates in USA. Splunk, a Cisco Company, is seeking a Solutions Engineering Leader to lead a remote team of presales Solutions Engineers supporting the Commercial/Growth business across the Americas. The role focuses on developing the team, aligning engineering priorities with business strategy, partnering with Sales and cross-functional leaders, and improving customer and business outcomes.
Responsibilities
- Lead, coach, and develop a high-performing Solutions Engineering team across a range of experience levels, from early-career talent to industry experts
- Build a culture of technical excellence, customer focus, accountability, inclusion, and continuous learning
- Align Solutions Engineering priorities, resources, and execution with business strategy and sales objectives
- Partner with Sales leadership to drive pipeline generation, opportunity execution, forecast accuracy, and overall business performance
- Represent the SE organization in business reviews, forecast calls, and leadership forums, providing insights and driving alignment on key priorities
- Establish effective operating rhythms across team meetings, 1:1s, performance management, talent reviews, and business planning
- Use data and business metrics to identify trends, surface opportunities and risks, and improve team effectiveness and customer outcomes
- Build scalable programs and processes that improve productivity, capability, and consistency across the organization
- Champion the adoption of AI and emerging technologies to improve productivity, scale team capabilities, and transform how the organization operates
- Develop talent through coaching, career planning, succession planning, and targeted development opportunities
- Partner across Sales, Renewals, Customer Success, Product, Marketing, Support, and other functions to improve the customer experience and accelerate business outcomes
- Lead through change by creating clarity, building alignment, and translating evolving business priorities into action
- Stay current on Splunk and Cisco technologies, industry trends, and the evolving needs of our customers
Skills
- Must be authorized to work in the United States; this position does not provide sponsorship
- 5+ years of experience in Solutions Engineering, Sales Engineering, or a related presales technical role
- 3+ years of people management experience leading Solutions Engineers or technical presales teams
- AI-first mindset and enthusiasm for applying AI to improve productivity, decision-making, and organizational scale
- Track record of building high-performing teams and developing talent across different career stages
- Business and operational acumen, including experience with forecasting, pipeline management, execution, and performance management
- Ability to build trusted partnerships with Sales and cross-functional leaders
- Executive presence, with the ability to translate complex technical and business concepts into clear, actionable insights
- Ability to lead through change and continuously improve how teams operate
- Experience leading Solutions Engineering teams within the software or technology industry
- Experience supporting Commercial, SMB, or high-volume sales organizations
- Understanding of data platforms, SIEM, observability, security operations, or related technologies; Splunk experience is a strong plus
- Experience with pipeline generation, customer lifecycle management, and renewals
- Track record of creating scalable, repeatable programs and operating models
- Experience partnering across Customer Success, Product, Marketing, Support, Renewals, and other functions
- Executive communication, presentation, and storytelling skills
- Experience leading organizational change and driving adoption of new strategies, processes, and technologies
- Familiarity with the Splunk and Cisco ecosystem
- Technical knowledge spanning networking, servers, applications, virtualization, big data, and web technologies
Benefits
- U.S. employees are offered medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short- and long-term disability coverage, and basic life insurance, subject to Cisco’s plan eligibility rules.
- Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
- Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations.
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next.
- Additional paid time away may be requested to deal with critical or emergency issues for family members.
- Optional 10 paid days per full calendar year to volunteer.
- Employees on sales plans earn performance-based incentive pay on top of their base salary, split between quota and non-quota components, subject to the applicable Cisco plan.
- Remote work within CO, WA, Utah, AZ, CA - Non Bay Area
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