Note: The job is a remote job and is open to candidates in USA. Strategic Staffing Solutions is seeking a Lead UX Designer to enhance user experiences across digital auto sales and lending platforms. The role involves user research, journey mapping, wireframing, and prototyping, while collaborating with cross-functional teams to deliver intuitive and compliant user experiences.
Responsibilities
- Design intuitive user experiences for digital products and platforms
- Create user flows, journey maps, wireframes, and prototypes
- Analyze user behavior and identify opportunities to improve usability
- Conduct usability testing and iterate designs based on user feedback
- Evaluate product performance after launch and recommend enhancements
- Develop end-to-end customer journey maps
- Identify pain points and opportunities for process improvements
- Support projects involving compliance journey mapping
- Work closely with developers, analysts, designers, and business stakeholders
- Translate business requirements into user-centered design solutions
- Collaborate throughout design, testing, and implementation phases
- Develop and test prototypes
- Validate designs with end users
- Incorporate user feedback into continuous design improvements
Skills
- Strong UX design experience
- Strong journey mapping experience
- Experience with auto retail sales platforms or auto lending platforms
- Experience using Miro
- Experience using UXPressia
- Experience using Lucidchart
- Experience creating journey maps
- Experience creating wireframes
- Experience creating prototypes
- Experience conducting usability testing
- Strong collaboration skills across cross-functional teams
- Experience analyzing user interactions and improving user experiences
- Bachelor's degree in Graphic Design, Computer Science, or a related field (experience may substitute for education)
- Experience with compliance mapping
- Previous experience supporting similar projects
- Previous experience with similar roles
- Experience with one or more of the following Auto Retail Platforms: Capital One Navigator, Bank of America, JD Power, Cox Automotive, AutoTrader, CarGurus, Forbes Guide, Edmunds
- Experience designing user experiences for automotive finance or lending solutions
Company Overview
Company H1B Sponsorship