Note: The job is a remote job and is open to candidates in USA. Perficient is a global AI and technology consulting firm that delivers digital transformation and data-driven solutions for enterprise clients. The Lead Technical Consultant will execute Salesforce Data Cloud implementations by designing data integrations, modeling unified customer profiles, configuring identity resolution, enabling segmentation and activation, and governing platform performance and compliance.
Responsibilities
- Design and configure Data Streams to ingest data from various sources, including Salesforce CRM, Ford Pro 360 etc
- Manage data ingestion frequencies and monitor data stream health to ensure reliability
- Utilize MuleSoft or other ETL tools to bring legacy or siloed data into the Data Cloud environment
- Map Data Lake Objects (DLOs) to the Data Model Objects (DMOs) within the Salesforce Cloud Information Model (CIM)
- Configure Identity Resolution rulesets (Match and Reconciliation rules) to deduplicate records
- Maintain and evolve the data model to accommodate new business requirements and data points
- Work with Marketing teams to build segments
- Configure Activation Targets (e.g., Marketing Cloud, Amazon S3, Personalization) to push unified data back into engagement channels
- Optimize segment refresh schedules to balance performance and data currency
- Ensure compliance with data privacy regulations (GDPR, CCPA) by implementing proper data deletion and consent management workflows
- Monitor system performance, credits usage, and storage limits within the Data Cloud instance
Skills
- This role can be located anywhere in the United States
- With a preference for the candiate to be located near a major US Airport throughout the Midwest
- Salesforce Data Cloud Consultant (Highly Preferred)
- Problem-Solving: Ability to troubleshoot complex data mismatches and integration errors
- Communication: Ability to translate technical data concepts into business value for stakeholders
- Detail-Oriented: A rigorous approach to data quality and validation
Benefits
- Paid time off plus holidays
- Rewards and recognition programs
- Billable bonus opportunities
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