Note: The job is a remote job and is open to candidates in USA. Humana Inc. is a leading U.S. healthcare company seeking a Lead, Tech Portfolio Operations to manage a large and complex technology portfolio. This role involves establishing operational management systems, financial transparency, and governance while partnering across various teams to ensure effective decision-making and portfolio management.
Responsibilities
- Lead enterprise portfolio operations across governance, financial management, execution visibility, enterprise reporting, contract tracking, portfolio health, data quality, operating cadence, and leadership decision support
- Establish and manage the portfolio operating rhythm, including monthly portfolio reviews, quarterly business reviews, financial checkpoints, enterprise portfolio submissions, contract reviews, forecasting cycles, risk reviews, dependency reviews, and leadership readouts
- Maintain a consolidated portfolio view across initiative status, financial performance, delivery health, milestone progress, roadmap movement, risks, issues, dependencies, contracts, vendors, decisions needed, and emerging trends
- Partner with Finance to manage portfolio financial discipline, including budget, forecast, actuals, variance analysis, funding movement, labor and non-labor spend, capitalization, vendor spend, contract commitments, and financial risk
- Own portfolio financial trend reporting, including month-over-month forecast movement, actuals trends, budget pressure, contract burn, vendor spend patterns, funding gaps, and emerging cost risks
- Partner with enterprise portfolio teams to ensure portfolio submissions, financial updates, status reporting, governance artifacts, scorecards, and data quality expectations are accurate, complete, timely, and aligned to enterprise standards
- Own the operational development of quarterly business review materials, integrating portfolio performance, financial trends, investment health, delivery status, contract trends, risk posture, dependencies, key decisions, and forward-looking actions
- Develop and maintain executive-ready portfolio reporting, including dashboards, scorecards, health summaries, financial views, risk and dependency views, QBR materials, and leadership decision packages
- Drive portfolio execution transparency by ensuring initiative status, milestones, delivery confidence, dependencies, risks, issues, and decisions are captured consistently and escalated appropriately
- Partner with portfolio leads, product teams, engineering leaders, delivery teams, and finance partners to ensure portfolio data in Jira, Jira Align, financial systems, and related tools is accurate, current, and usable for leadership reporting
- Use Jira Align, Jira, financial systems, dashboards, and analytics tools to create a reliable view of portfolio health, execution progress, roadmap alignment, dependencies, capacity signals, risks, and financial alignment
- Support contract and vendor portfolio operations by tracking SOWs, renewals, vendor commitments, contract spend, burn rates, license or service obligations, expiration dates, and upcoming decision points
- Identify operational gaps, reporting inconsistencies, data quality issues, financial variances, contract risks, governance breakdowns, or execution visibility gaps and drive corrective actions with accountable owners
- Build repeatable portfolio operations standards, templates, operating procedures, dashboards, reporting routines, data quality checks, governance practices, and escalation paths that improve consistency and scalability
- Improve portfolio management maturity by simplifying reporting, strengthening data quality, standardizing processes, improving tooling adoption, increasing automation, and creating more decision-ready insights for leaders
Skills
- Bachelor's degree in Business, Technology, Finance, Operations, Information Systems, or a related field OR equivalent work experience
- 15+ years of experience in IT portfolio management, portfolio operations, PMO leadership, technology governance, technology finance, or strategic portfolio management
- Experience leading large-scale technology portfolios ($350M+) across multiple products, platforms, initiatives, vendors, and multi-year roadmaps within complex enterprise environments
- Proven experience managing portfolio governance, financial planning and forecasting, executive reporting, quarterly business reviews, risk and dependency management, and portfolio performance tracking
- Strong financial management expertise, including budgets, forecasts, variance analysis, capitalization, vendor spend, investment planning, and financial reporting
- Experience with vendor and contract management, including SOWs, renewals, spend oversight, commitments, and risk management
- Hands-on experience with Jira Align, Jira, and portfolio reporting and analytics tools to support planning, execution visibility, roadmap management, and leadership decision-making
- Experience developing executive dashboards, scorecards, portfolio analytics, operating reviews, decision packages, and actionable leadership insights
- Strong analytical, communication, facilitation, and stakeholder management skills with the ability to synthesize complex operational, financial, and delivery data into clear recommendations
- Proven ability to improve portfolio operating models, governance processes, reporting, data quality, and organizational maturity while driving accountability across cross-functional teams
- Experience working in highly regulated industries and with Agile, Lean Portfolio Management, Technology Business Management, or enterprise portfolio management practices
Benefits
- Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
- Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
- Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
- This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Company Overview