Note: The job is a remote job and is open to candidates in USA. Humana is hiring a Lead Software Engineer to own the NBA platform’s orchestration and state machine, carrying decisions through activation, delivery, and acknowledgment across member engagement channels. The role combines hands-on development with technical and team leadership, ensuring reliable, observable, and timely action delivery at enterprise scale.
Responsibilities
- Pod delivery — Own end-to-end delivery for the orchestration pod: planning, execution, quality, and shipping on time
- Workflow orchestration — Design and build durable, long-running workflows on Temporal in Node.js/TypeScript that model the member action lifecycle, state transitions, scheduling, activation, and delivery outcomes
- Action delivery architecture — Own the end-to-end action delivery pipeline from decision publication through activation, delivery acknowledgment, and state reconciliation. Design and implement Transactional Outbox patterns, atomic persist-and-publish workflows, idempotency controls, retry/backoff mechanisms, dead-letter queue handling, and delivery receipt processing
- Activation integrations — Own the components that activate decisions to Adobe Experience Platform (AEP) and publish through Kafka output patterns to downstream channels. Define delivery contracts, activation guarantees, and receipt ingestion patterns that ensure reliable action execution
- Hands-on development — Contribute code alongside the team, including Temporal workflows and activities, Node.js services, Kafka producers and consumers, outbox processors, and integration services
- Technical decisions — Make the day-to-day architecture decisions for the pod, including workflow design, state machine modeling, retry and compensation strategies, idempotency, topic strategy, schema evolution, delivery guarantees, and API contracts
- Distributed systems reliability — Engineer for correctness in a highly asynchronous environment. Ensure exactly-once business intent through idempotent consumers, deduplication strategies, durable state management, safe retries, and graceful failure handling
- Observability and operations — Establish monitoring, tracing, alerting, and operational visibility across workflow execution, event publication, activation processing, and delivery acknowledgment pipelines
- Team leadership — Manage and mentor engineers and contractors; run code reviews, uphold engineering standards, and keep the team unblocked and moving
- Cross-team coordination — Coordinate interfaces with decisioning, the Action Library, activation systems, and the platform team; surface dependencies, integration risks, and operational concerns early
Skills
- Bachelor's degree in computer science or relevant area
- 6+ years of full stack software engineering experience, with at least 1–2 years in a tech-lead or senior-lead capacity
- Strong Node.js/TypeScript backend experience building production services
- Hands-on experience with workflow orchestration platforms, with Temporal strongly preferred (or comparable technologies such as Cadence, Step Functions, or Airflow for durable workflows)
- Strong distributed systems fundamentals, including event-driven architectures, asynchronous processing, retries, idempotency, and failure recovery
- Experience designing and implementing Kafka producer and consumer patterns in production environments
- Experience building reliable event delivery systems using Transactional Outbox, event-driven integration patterns, or comparable messaging architectures
- Demonstrated ability to lead a small pod through delivery and be accountable for technical outcomes
- Experience operating cloud-native systems on Azure or equivalent cloud infrastructure using Kubernetes, containers, and CI/CD pipelines
- Clear communicator who can represent the pod's architecture, delivery status, operational risks, and tradeoffs to technical and business stakeholders
- Temporal strongly preferred
- Production experience with Temporal at scale, including workflow versioning, long-running workflow management, and operational lifecycle management
- Deep experience implementing Transactional Outbox patterns, delivery acknowledgment workflows, dead-letter queue management, receipt reconciliation, and exactly-once processing semantics
- Experience integrating Adobe Experience Platform (AEP) or comparable activation and engagement platforms
- Experience with Kafka ecosystem tooling, event schema governance, and large-scale event-driven architectures
- Familiarity with the wider NBA platform stack, including React/TypeScript, Java services, and Decision Intelligence systems
- Experience with Helm, Terraform, and Kubernetes-based deployment patterns
- Background in healthcare, insurance, or another regulated industry with PHI handling, auditability, and compliance requirements
Benefits
- Bonus incentive plan, based upon company and/or individual performance.
- Medical, dental and vision benefits.
- 401(k) retirement savings plan.
- Time off, including paid time off, company and personal holidays, paid parental and caregiver leave.
- Short-term and long-term disability.
- Life insurance.
- Remote/Hybrid work style; preferably Boston, MA.
Company Overview
Company H1B Sponsorship