Note: The job is a remote job and is open to candidates in USA. Aetonix is a digital health company building a chronic care management platform for U.S. health systems, clinics, and ACOs. The Lead Product Designer will expand design capacity across patient mobile and care-team desktop applications, lead research and discovery, evolve the design system, and set the craft standard while influencing product decisions without direct reports.
Responsibilities
- Deliver high-quality, well-reasoned design from problem framing through shipped product
- Give structured critique that builds design taste and judgment in others
- Co‑steward and evolve our shared design system across web and mobile surfaces
- Lead qualitative and quantitative research with care teams and Medicare patients
- Establish repeatable research practices the broader product trio can build on
- Translate complex clinical workflows into clear, intuitive software interactions
- Participate in product decisions as a full voice, grounded in user insight
- Push back when the problem definition needs more work before solutions are explored
- Frame recommendations in the language of outcomes and impact
- Confidently present design work to executives, cross‑functional colleagues, and innovation partners
- Facilitate sessions using story maps, Opportunity Solution Trees, and assumption maps so product, design, and engineering align on risks and priorities
- Bring patient voices into trade‑off discussions so clinical and patient perspectives shape final decisions
Skills
- Typically 7–10+ years of experience in product design, with a portfolio showing end‑to‑end ownership from research through shipped product
- Hands‑on with AI/ML‑powered product design — you have shipped AI or ML features in production and can explain what 'good' looks like
- Background in healthcare, clinical, or regulated software — you understand what HIPAA and clinical workflows mean for design decisions
- Experience scaling a design system (web + mobile) in partnership with other designers and engineers
- Strong research skills: able to run a usability study, synthesize findings quickly, and teach others the process
- Solid accessibility practice baked into your work (keyboard and screen‑reader flows, clear focus states, robust interaction patterns)
- Active use of AI design and research tooling (e.g., Claude, Figma Make or equivalents) to accelerate prototyping, synthesis, and research — and teach others to do the same
- Familiarity with product analytics tools (e.g., Amplitude) to uncover usage patterns and inform design decisions
- Experience mentoring and elevating other designers without a management mandate
- Ability to craft compelling design stories that win buy‑in from engineers, clinicians, and executive stakeholders
- Behavioral science experience; designing for habit formation, engagement, or behavior change
- Familiarity with CCM, RPM, or chronic disease management platforms
- AI/ML product design experience in a healthcare or clinical context — conversational interfaces, clinical decision support, or data-heavy dashboards
- WCAG 2.1 AA accessibility expertise in a regulated health context
Benefits
- Fully remote opportunity based in Canada or the United States
- Health insurance including medical, dental, vision and life
Company Overview