Note: The job is a remote job and is open to candidates in USA. Oracle is a company specializing in AI and cloud solutions that bring together data, infrastructure, applications, and expertise. Oracle seeks a Lead Principal Site Reliability Engineer to own the reliability, availability, scalability, security, and performance of mission-critical cloud services. The role leads automation, incident response, cloud infrastructure engineering, observability, security improvements, and technical leadership across commercial and sovereign cloud environments.
Responsibilities
- Own the reliability, availability, scalability, and performance of production cloud services
- Operate and support production environments, including compute, storage, networking, databases, and cloud-native services
- Maintain service health through proactive monitoring, observability, capacity planning, and performance optimization
- Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets
- Ensure disaster recovery, backup, restore, and business continuity capabilities are implemented, tested, and maintained
- Lead production readiness reviews and ensure operational excellence across all supported services
- Design, develop, and maintain automation that eliminates manual operational work and improves reliability
- Build Infrastructure as Code (IaC) solutions using Terraform and configuration management tools
- Develop automation using Python, Go, Bash, or similar languages
- Build and enhance CI/CD pipelines that support safe, repeatable deployments
- Continuously identify and eliminate operational toil and technical debt
- Improve operational efficiency through intelligent automation and orchestration
- Lead response efforts during high-severity production incidents
- Serve as the technical lead during incident bridges and major outages
- Perform deep technical investigations to identify root causes of complex production issues
- Conduct Root Cause Analysis (RCA) and implement corrective and preventive actions
- Develop long-term engineering solutions that prevent recurrence of operational issues
- Coordinate complex cross-functional incident response involving engineering, infrastructure, networking, security, and external vendors
- Support large-scale cloud infrastructure across Oracle Cloud Infrastructure (OCI) and cloud-native platforms
- Manage Linux-based production environments
- Support Kubernetes clusters, containerized workloads, and cloud-native applications
- Optimize compute, storage, networking, and database performance
- Perform upgrades, patching, maintenance, and lifecycle management while maintaining high availability
- Lead capacity forecasting and infrastructure planning to meet future business demand
- Design and improve observability using metrics, logs, traces, dashboards, and alerting
- Build operational dashboards that provide actionable service health insights
- Analyze service behavior under load and optimize system performance
- Develop proactive monitoring strategies to detect issues before customer impact
- Leverage operational analytics to drive continuous service improvements
- Provide deep technical expertise in identity architecture and authorization
- Design and support Zero Trust architectures, service identity, authentication, federation, and authorization models
- Ensure services comply with corporate, regulatory, and federal security standards
- Drive vulnerability remediation and security hardening across production environments
- Partner closely with cybersecurity teams to improve cloud security posture
- Utilize AI-assisted engineering tools such as GitHub Copilot, Codex, Cursor, Claude Code, or similar technologies to improve engineering productivity
- Apply Large Language Models (LLMs) to troubleshooting, operational automation, incident management, knowledge management, and workflow optimization
- Explore agentic workflows and intelligent automation frameworks to improve operational efficiency and service reliability
- Evaluate emerging AI technologies that improve engineering effectiveness and operational excellence
- Act as the primary technical escalation point for complex production issues
- Mentor junior engineers and provide technical leadership across the organization
- Lead design discussions and operational reviews
- Drive adoption of SRE best practices throughout engineering organizations
- Develop operational documentation, runbooks, and standard operating procedures
- Communicate effectively with engineering teams, leadership, customers, and executive stakeholders
Skills
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical discipline (or equivalent practical experience)
- 8+ years of experience in Site Reliability Engineering, DevOps, Cloud Engineering, Systems Engineering, or Production Operations
- Experience supporting large-scale production environments with strict availability and uptime requirements
- Strong Linux/Unix systems administration experience
- Strong programming and scripting skills in Python, Go, Java, Bash, or similar languages
- Experience developing Infrastructure as Code using Terraform or equivalent technologies
- Experience building CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, Azure DevOps, or similar platforms
- Hands-on experience with Oracle Cloud Infrastructure (OCI), AWS, Azure, or Google Cloud Platform
- Experience with Kubernetes, Docker, and container orchestration platforms
- Strong understanding of distributed systems architecture and cloud-native applications
- Experience with observability platforms such as Prometheus, Grafana, ELK/OpenSearch, Splunk, Datadog, New Relic, or OCI Observability services
- Strong understanding of networking fundamentals, including TCP/IP, DNS, load balancing, routing, APIs, service endpoints, and network security
- Experience participating in and leading major incident response and operational bridges
- Strong troubleshooting and root cause analysis skills across complex distributed systems
- Experience with disaster recovery, backup strategies, and business continuity planning
- Excellent written and verbal communication skills
Benefits
- May be eligible for bonus, equity, and compensation deferral.
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
Company Overview