Note: The job is a remote job and is open to candidates in USA. MetLife is a global financial services company providing insurance, annuities, employee benefits, and asset management. The Lead Operational Risk Consultant will oversee implementation of the Non-Financial Risk Management Framework for the Group Benefits business, advise business leaders, and manage operational risk identification, monitoring, escalation, and mitigation. The role will also build strategic partnerships and strengthen risk management practices across business and control functions.
Responsibilities
- Provide risk governance oversight, ensuring compliance with risk management frameworks, policies, and risk appetite standards
- Serve as a strategic advisor to business leaders by identifying emerging risks, providing risk insights, and supporting informed decision-making
- Partner with business and control functions to design, implement, and monitor risk mitigation strategies, analytics, and risk tolerance measures
- Lead risk assessment activities, including monitoring risk events, issues, remediation efforts, and key risk/performance indicators
- Strengthen and operationalize risk management practices through consistent processes, training, stakeholder engagement, and integration of emerging technologies
Skills
- • Bachelor's degree or equivalent experience, with 7-10 years of experience in risk management, internal audit, control management, operations, or a related field
- • Strong knowledge of the life insurance industry, risk management frameworks, and regulatory requirements
- • Proven understanding of operational risk frameworks, control environments, and risk mitigation practices
- • Excellent analytical, problem-solving, and communication skills, with the ability to translate complex data into actionable insights
- • Demonstrated ability to influence, collaborate with, and build partnerships with senior stakeholders
- • Experience with risk analytics, reporting, dashboards, and data-driven risk insights
- • Knowledge of insurance or financial services regulatory requirements and industry expectations
- • Exposure to emerging risk areas such as AI, automation, and digital transformation; professional certifications (CRMA, FRM, CPA, CIA, or equivalent) preferred
Benefits
- Eligible for annual short-term incentive compensation
- Eligible for stock-based long-term incentives
- Medical/prescription drug and vision coverage
- Dental insurance
- No-cost short- and long-term disability
- Company-paid life insurance
- Company-paid legal services
- Retirement pension funded entirely by MetLife
- 401(k) with employer matching
- Group discounts on voluntary insurance products, including auto and home, pet, critical illness, hospital indemnity, and accident insurance
- Employee Assistance Program (EAP)
- Digital mental health programs
- Parental leave
- Paid time off
- Paid holidays
- Volunteer time off
- Tuition assistance
Company Overview