Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is a telecommunications and technology company providing secure, high-performance connectivity across cloud, edge, and AI workloads. The Lead IT Systems Analyst will optimize software investments, manage software assets and licensing, support vendor and contract decisions, and drive process improvements across the enterprise software portfolio.
Responsibilities
- Partner with technical teams, Procurement, Legal, and business stakeholders to develop software acquisition, renewal, and optimization strategies
- Lead analysis and recommendations for software maintenance and subscription renewals, modifications, or cancellations across a large enterprise software portfolio
- Perform financial, operational, licensing, and risk assessments to support informed decision-making and maximize return on software investments
- Evaluate vendor proposals, licensing models, and contract terms to ensure alignment with business requirements and long-term flexibility
- Support and influence negotiation strategies for high-value software transactions and key licensing agreements
- Lead complex software asset management and license compliance initiatives, ensuring accurate entitlement tracking and effective utilization of software assets
- Develop, improve, and standardize Software Asset Management (SAM) processes, metrics, and best practices to drive operational excellence
- Serve as a trusted consultant and primary point of contact for assigned teams, providing guidance on software licensing, vendor management, and risk mitigation
- Drive cross-functional projects and facilitate collaboration among stakeholders to achieve business objectives and resolve challenges efficiently
- Champion continuous improvement through process optimization, automation opportunities, knowledge sharing, and adoption of emerging technologies, including AI-powered tools
Skills
- Bachelor's degree in Business, Finance, Operations, Economics, Management Information Systems (MIS), Information Technology, Computer Science, or equivalent experience
- 8+ years of professional experience with a Bachelor's degree, or 6+ years with a Master's degree
- Experience managing software assets, software licensing, renewals, contract analysis, vendor management, or related IT procurement activities
- Strong analytical skills with the ability to evaluate financial, contractual, operational, and licensing data to drive business outcomes
- Experience leading cross-functional initiatives and influencing stakeholders across technical and non-technical organizations
- Demonstrated ability to manage multiple priorities independently in a fast-paced environment while exercising sound judgment
- Strong communication, presentation, and relationship-building skills, with the ability to effectively engage stakeholders at all levels
- Proficiency with Microsoft Office applications, Microsoft Teams, SharePoint, and AI tools such as Microsoft Copilot
- This is a remote opportunity open to candidates located anywhere in the U.S
- Experience working with complex software licensing agreements for major vendors such as Microsoft, Oracle, IBM, Red Hat, Salesforce, SAP, Adobe, and similar providers
- Experience supporting or leading multi-million-dollar software transactions and contract negotiations
- Familiarity with Software Asset Management platforms such as Flexera
- Experience with cloud providers including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP)
- Knowledge of purchasing, procurement, IT asset management, or vendor management processes within a large enterprise environment
- Master's degree in a related field
Benefits
- Remote opportunity open to candidates located anywhere in the U.S.
- Health benefits
- Life benefits
- Voluntary Lifestyle benefits
- Other perks that enhance your physical, mental, emotional and financial wellbeing
Company Overview
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