Note: The job is a remote job and is open to candidates in USA. ServiceTitan is seeking a Lead Integration Engineer to build and maintain an enterprise-class automation platform supporting Human Resources and Finance processes. The role leads Workday and third-party systems integration development, administration, technical leadership, project management, reporting, and audit activities.
Responsibilities
- Lead the research, design, development, testing, and delivery of new Workday and third-party systems integrations
- Create technical design specs, perform unit & system integration testing, deploy and support of all Workday and third-party system integrations
- Understand the business problems and build efficient solutions using the Workday platform, middleware tools and the related capabilities of source and target systems
- Configure and develop technical integrations using Workday Studio, Workato, Zapier, Workday RaaS Integrations, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Workday Custom Reports, Web Services, XSLT, and xPath
- Collaborate with stakeholders to assess document requirements, review design, and define functional specifications
- Manage Workday Integration analysis, system configurations, and deployment to production
- Lead integration projects with third-party vendors from discovery, design, development, testing and implementation
- Be proactive in understanding inbound and outbound data integrations, monitoring system health, scheduled jobs, alerts and notifications
- Participate in Workday semi-yearly release reviews and testing by identifying impact/enhancement opportunities associated with new release features/functionality. Coordinate integration testing pre-requisites for releases
- Monitor, track progress, and resolve enterprise system support tickets and collaborate and support functional leads with escalated issues
- Create detailed integration specifications, field mappings, and designs to support the entire integration deployment life-cycle
- Research integration failures, perform root cause analyses, and report back to management and business leaders
- Collaborate with functional leads, analysts, and system administrators on system operations, security, business processes and how it relates to integrations
- Assist functional leads in configuring complex business processes, including building calculated fields and advanced routing rules
- Assume additional responsibilities as required
- Maintain current knowledge of Workday products, administration best practices, and agile methodology best practices
- Stay current with Workday releases, updates, new features, evaluating their potential impact on the University’s processes
- Research new releases and upgrades and collaborate with the Workday team to provide recommendations regarding their use by the organization
- Be a strong contributor to the product vision and drive team planning
- Serve as the subject matter expert on large collections of Workday integrations
- Work with business stakeholders to determine problem areas and overall impact of projects
- Develop plans to move forward with the overall end-to-end enterprise systems strategy
- Partner with business stakeholders and ITS team members to align on objectives and programs
- Help manage the timelines and deliverables within large, multi-month projects
- Understand data flows and system usage between internal systems and Workday, driving alignment with other system owners
- Be an active participant in enterprise user group meetings and facilitate discussions when needed
- Serve as a Workday reporting authority, staying current with Workday roadmap to continuously optimize reporting capabilities, leveraging a deep understanding of Workday's current functionalities, design concepts, and integration points
- Translate business requirements into impactful Workday reporting solutions, including the development of discovery boards, reports, dashboards, and insightful analytics
- Produce and review audit reports to assess integration performance and error handling
- Maintain and enhance reporting frameworks to support operational excellence
Skills
- - 5+ years' Workday Finance, HCM or Student experience, report writing and integrations
- - Experience with highly complex integrations preferably between Finance, Payroll, Admissions, Registration, Advancement and Academic Administration using Workday tools
- - Good knowledge of Workday HCM, Finance and/or Student module concepts & capabilities
- - Strong working knowledge of Workday Studio Development
- - Strong working knowledge of Workday EIB, RaaS, and Web Services
- - Strong working knowledge of SOAP, REST, XML and XSLT, Java
- - Workday integrations experience required with a good understanding of integration design and testing concepts and integration frameworks (e.g., middleware, transformation logic)
- - Knowledge of all phases of system development lifecycle, including production support
- - Strong analytical skills, problem solving and troubleshooting abilities
- - Excellent written and verbal communication with a focus on documentation, and interpersonal skills
- - Ability to work independently as well as in a team environment
- - Highly organized with the ability to multi-task and prioritize effectively while demonstrating a sense of urgency
- - BA degree in technology field or commensurate professional experience
- - Experience in Higher Education is a plus
- - Current or Past Workday Studio Integration Certification will be a plus
- - Experience with Workday Studio, Orchestrate, Prism
- - Strong working knowledge of BIRT
- - Experience with a programming language: Java, Python
- - Experience with query languages: SQL, WQL
- - Knowledge of Kainos automated testing tools
- - On-campus work preferred; remote and hybrid work arrangements will be considered upon request
- - Some occasional travel to Workday training and annual Workday Rising Conference
- - May require occasional evening and/or weekend work
Benefits
- Flexible time off
- Ample learning and development opportunities
- Comprehensive onboarding program
- Leadership training for Titans at all levels
- Other programs and events
- Bonusly
- Peer-nominated awards
- Company-paid medical, dental, and vision
- 100% employer-paid options for medical, dental, and vision
- 90% coverage for dependents
- FSA and HSA
- 401k match
- Telehealth options including memberships to One Medical
- Parental leave and support
- Up to $20k in fertility services, including IUI and IVF
- Surrogacy reimbursement
- Adoption reimbursement
- On-demand maternity support through Maven Maternity
- Free breast milk shipping through Maven Milk
- Pet insurance
- Legal advisory services
- Financial planning tools
- Annual bonus
- Equity
- Remote and hybrid work arrangements will be considered upon request
Company Overview
Company H1B Sponsorship