Note: The job is a remote job and is open to candidates in USA. BAE Systems is hiring a Lead CLM Application Administrator to configure, administer, and support its Icertis Contract Lifecycle Management platform. The role maintains platform stability and scalability, manages sustainment and releases, supports data and integrations, and collaborates with business and technical teams to align CLM capabilities with enterprise processes.
Responsibilities
- Configure and maintain CLM modules including core contract management features, workflows, agreement types, clause libraries, templates, notifications, and security roles
- Maintain consistent configuration across development, testing, and production environments
- Manage updates to fields, entities, templates, and functional attributes documented in CLM program artifacts such as the Requirements Traceability Matrix
- Provide Tier 2/3 support for incidents, defects, enhancement requests, and workflow adjustments
- Balance O&M with program work and work in a matrixed environment
- Monitor system performance, troubleshoot issues, and validate functional and regression tests
- Maintain documentation related to configuration changes, environment promotion steps, and operational runbooks
- Partner with Business Analysts and Product Leads to refine requirements, analyze backlog items, and validate acceptance criteria
- Support sprint planning, story traceability, test-case alignment, and configuration readiness for releases
- Ensure alignment of configuration work with CLM requirements and traceability practices outlined in CLM documentation
- Support configuration dependencies related to cross-system data flows
- Assist technical teams with data validation, environment synchronization, and testing of integration-driven workflows
- Coordinate updates to fields, data models, and integration‑related configuration elements
- Partner with legal, contracts, compliance, operations, and IT teams to ensure CLM processes remain aligned with enterprise policies
- Support workshops, discovery activities, and blueprinting for future phases of CLM enhancements or expansion efforts
- Collaborate with technical teams on CLM sustainment across enterprise application portfolios
Skills
- Bachelor's degree in Information Systems, Computer Science, or equivalent experience
- 5–8 years of experience in enterprise application configuration, preferably with workflow‑driven SaaS platforms
- Hands‑on experience with CLM or similar contract management systems
- Strong understanding of SDLC, agile methodologies, backlog management, SaaS/Hybrid environments, and configuration governance
- Familiarity with data models, workflow logic, security role configuration, and cross‑system integrations
- Strong problem‑solving and analytical skills
- Excellent communication and cross‑functional collaboration abilities
- High attention to detail and documentation quality
- Demonstrated ability to operate independently at a senior individual‑contributor level
- US Citizenship required for this role
- Preferably with workflow‑driven SaaS platforms
- Icertis preferred
- Experience configuring modules, entity relationships, field definitions, workflows, and reporting within CLM systems
- Background supporting large enterprise deployments, including hypercare, transition phases, and sustainment workflows
- Ability to interpret requirements documentation, traceability matrices, and configuration workbooks
Benefits
- Regular employees scheduled to work 20+ hours per week are offered health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance.
- Regular employees scheduled to work 20+ hours per week are offered an employee assistance program and a legal plan.
- Discounts on things like home, auto, and pet insurance.
- Paid time off and paid holidays.
- Other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave.
- Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards.
- Other incentives may be available based on position level and/or job specifics.
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