Note: The job is a remote job and is open to candidates in USA. Builders FirstSource is America’s largest supplier of building materials, value-added components, and building services to the professional market. The Lead Analyst will drive SAP ERP deployment and adoption across business process domains, supporting go-live and Hypercare activities, coordinating stakeholders and field support, resolving issues, and improving future deployment waves.
Responsibilities
- Lead deployment and execution of SAP business processes across one or more functional domains (OTC, Transportation, STP, Warehouse, Production)
- Serve as a subject matter expert and escalation point for complex process issues
- Validate business readiness and ensure alignment between design and execution
- Identify and mitigate risks to successful process adoption
- Lead onsite and/or remote support during go-live and deployment activities
- Coordinate field support efforts and guide Analyst-level resources
- Ensure consistent execution across sites and adherence to deployment standards
- Act as primary point of contact for site leadership during deployments
- Lead Hypercare activities, including issue prioritization, escalation, and resolution tracking
- Distinguish between systemic vs. site-specific issues and drive appropriate actions
- Define and assess readiness for Hypercare exit based on adoption and stability metrics
- Coordinate with IT, deployment hub, and SI partners for issue resolution
- Drive user adoption strategies and ensure consistent process execution
- Coach users and site leaders on SAP processes and behavior change
- Identify adoption risks and implement targeted interventions
- Monitor and interpret adoption metrics to guide decision-making
- Ensure lessons learned are captured and integrated into future waves
- Lead post-go-live reviews and identify systemic improvement opportunities
- Drive incorporation of lessons learned into future deployment waves
- Identify trends and recommend process or deployment enhancements
- Collaborate with Deployment Hub, IT, SI partners, and business stakeholders
- Resolve conflicts or ambiguity related to process ownership and execution
- Ensure alignment and communication across all stakeholders
- Drive accountability for execution outcomes
Skills
- Bachelor's degree from an accredited college/university
- 7+ years relevant work experience
- Or an equivalent combination of education and experience
- Understanding of ERP systems and how they integrate with business processes
- Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively
- Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate
- Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business
- Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly based on comments of internal and external customers and needs of the market
- Subject to both typical office environment and outside locations with temperature and weather variations
- Must be able to lift and carry up to 25 pounds
- Significant travel required
Benefits
- Eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year.
- Medical, dental, vision, and disability insurance plans
- 401(k) retirement savings plan
- PTO, including paid sick time
- 8 paid holidays per year for salaried and hourly team members
- Professional development supported through training, tools, and technologies
- Opportunities to gain new experiences and build a career
Company Overview
Company H1B Sponsorship