Note: The job is a remote job and is open to candidates in USA. The company is seeking an experienced Learning & Development Business Analyst to support a large-scale Learning Management System transformation initiative. The role will define business requirements, improve administrative processes, evaluate current and future-state workflows, coordinate testing, validate system functionality, and support implementation readiness and organizational change.
Responsibilities
- Gather, document, and maintain business requirements, user stories, process flows, and functional specifications
- Document current-state and future-state business processes
- Analyze current workflows and conduct time studies to identify process improvement and automation opportunities
- Partner with business stakeholders, technology teams, and vendors to design and implement scalable solutions
- Develop and execute functional testing, integration testing, and user acceptance testing (UAT)
- Validate system functionality, track defects, and support issue resolution
- Assist with data validation, migration activities, and implementation readiness
- Support development of operational processes and standard work for the future LMS environment
Skills
- Bachelor's degree in Business, Information Systems, Learning & Development, Human Resources, Education, or a related field
- 3+ years of experience as a Business Analyst, Systems Analyst, Process Analyst, or similar role
- Experience implementing, administering, or supporting Learning Management Systems (LMS) or comparable enterprise platforms
- Demonstrated experience gathering and documenting business requirements
- Experience developing and executing functional and user acceptance testing plans
- Strong process mapping and business process improvement skills
- Excellent communication and stakeholder management abilities
- Ability to translate business needs into functional requirements for technical teams
Benefits
- Remote work arrangement
Company Overview