Note: The job is a remote job and is open to candidates in USA. New York Technology Partners is seeking a Senior Technical Analyst to support a global enterprise Agilent OpenLAB CDS 2.x platform in a regulated pharmaceutical R&D environment. The role provides technical leadership for platform architecture, AWS resources, instrument connectivity, deployments, troubleshooting, validation, upgrades, documentation, and coordination with technical and laboratory stakeholders.
Responsibilities
- Support OpenLAB CDS platform architecture and technical design
- Request and configure AWS cloud resources based on platform architecture and workflow requirements
- Coordinate daily and weekly activities of deployment resources
- Serve as a primary technical resource for AIC builds, deployments, and troubleshooting
- Support Acronis PC image builds and deployment for AIC computers
- Troubleshoot instrument, software, and connectivity issues
- Coordinate infrastructure and deployment activities with technical and laboratory stakeholders
- Author and execute requirements-based test scripts and SDLC documentation
- Support system upgrades and lifecycle activities within a regulated environment
- Develop IQ/OQ documentation and support UAT activities
- Produce technical documentation and training materials
- Communicate technical configuration decisions to technical and non-technical stakeholders
Skills
- 5+ years of experience configuring and supporting Agilent OpenLAB CDS 2.x
- Strong experience troubleshooting chromatography instrument and software connectivity
- Experience supporting chromatography data systems at enterprise scale within pharmaceutical R&D
- Strong understanding of GxP and non-GxP laboratory environments
- Hands-on experience with Microsoft and AWS products, services, and infrastructure
- Experience upgrading chromatography data systems in regulated environments
- Experience developing IQ/OQ test cases and supporting UAT
- Experience coordinating or supervising small technical teams
- Excellent written and verbal communication skills
- Ability to travel to client laboratory locations as needed
- Experience with Confluence, JIRA, Xray/Vera, and ServiceNow
- Experience developing and delivering technical training
Benefits
- Remote work arrangement
- Contract position
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