Note: The job is a remote job and is open to candidates in USA. SPECTRAFORCE is seeking a KYC/KYB Operations Lead to support compliance operations for hotel and hospitality-entity partners. The role leads onboarding, monitoring, remediation, periodic reviews, complex-case escalations, process improvements, stakeholder collaboration, and regulatory reporting for hotel-related legal entities.
Responsibilities
- Collaborate with a team of global KYC/KYB analysts focused on hotel and hospitality partners, ensuring performance objectives are met
- Work with others to provide training, guidance, and support to ensure the team understands KYC/KYB policies and procedures specific to hotel ownership structures, management agreements, and franchise relationships
- Understand and monitor team KPIs to maintain high productivity and quality standards across the hotels portfolio
- Conduct periodic reviews for existing hotel partners to ensure compliance with AML, CTF, and KYC regulations, with particular attention to multi-entity and multi-property ownership structures
- Handle complex cases involving hotel groups, management companies, and franchise structures, providing escalation support as necessary
- Review and enhance existing KYC/KYB processes and procedures specific to hotel onboarding and monitoring to increase efficiency and reduce risk
- Collaborate with technology teams to automate processes and implement new tools and systems tailored to the verification needs of hotel entities
- Work closely with the Compliance teams to ensure KYC operations for the hotels vertical adhere to regulatory requirements and internal policies
- Provide regular reports to management on KYC operations for hotel partners, highlighting key risks, trends, and areas for improvement specific to the hotels business
- Collaborate with internal teams such as Legal, Compliance, Sales, and Risk Management to ensure seamless onboarding and review of hotel partners
- Communicate effectively with external stakeholders, including hotel groups, franchise brands, and sales as required
Company Overview
Company H1B Sponsorship