Note: The job is a remote job and is open to candidates in USA. Kinetic, a business unit of Uniti, provides multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services across markets in the United States. The Project Manager oversees external contractor construction for fiber builds, coordinates internal and external teams, tracks milestones and forecasts, manages dependencies, resolves interferences, and supports risk mitigation. The role also manages end-to-end fiber placement processes and complex fiber builds while maintaining workflow continuity and customer service standards.
Responsibilities
- Manage the end-to-end placement process, including coordination with external vendors and internal teams, oversight of OSP resources to ensure timely facility readiness, and collaboration with Local Operations, Local Engineering and all internal teams
- Manage complex fiber builds in partnership with internal departments, fostering strong working relationships to maintain workflow continuity, meet committed due dates, and achieve departmental goals
Skills
- Strong verbal and written communication skills
- Ability to learn quickly and adapt to evolving business needs
- Excellent organizational, time-management, and multitasking skills
- Ability to understand and clearly explain complex circuit installations
- Ability to understand and clearly explain OSP topology
- Ability to provide recommendations for process improvements
- Ability to be assertive and escalate issues with internal departments as needed to maintain proper workflow for customer orders
- Strict attention to detail
- Strong problem-solving and critical-thinking skills
- Ability to work effectively as both an individual contributor and a team member
- Experience working directly with customers, with the ability to communicate professionally and empathetically
- A commitment to maintaining the highest standards of customer service and satisfaction in all professional interactions
- Ability to follow up and follow through on multiple tasks
- Ability to work independently while also contributing effectively in a team environment
- College degree and 2-4 years professional level experience; or 6+ years professional level related experience; or an equivalent combination of education and professional level related experience required
- Standing Occasionally: 0-33%
- Walking Occasionally: 0-33%
- Sitting and Stationary: Continuously: 67-100%
- Bending: Occasionally: 0-33%
- Crouching: Occasionally: 0-33%
- Carrying: Occasionally: 0-33%
- Reaching: Occasionally: 0-33%
- Lifting -Lowering >1-15 lbs: Occasionally: 0-33%
- Repetitive Hand Action: Medium Dexterity: Continuously: 67-100%
- Fine Manipulating: Frequently: 34-66%
- Hearing: Continuously: 67-100%
- Near Vision: Continuously: 67-100%
- Far Vision: Occasionally: 0-33%
- Peripheral Vision: Occasionally: 0-33%
- Demonstrated ability to manage and prioritize tasks effectively in a fast-paced environment
- Familiarity with industry-standard tools and software, as well as a proactive approach to staying updated with the latest technological advancements
- A solid understanding of regulatory and compliance requirements in the telecommunications sector is highly beneficial
- Management of Contractor experience
Benefits
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- This position can be filled remotely in Eastern or Central time zone
Company Overview