Note: The job is a remote job and is open to candidates in USA. Epta Group is an international provider of commercial refrigeration solutions. The Key Account Manager will manage and expand strategic customer relationships, understand client needs, execute sales action plans, support product development, and monitor performance indicators to achieve business objectives.
Responsibilities
- Establish and maintain long-lasting, trust-based relationships with key clients or a portfolio of clients
- Gain an in-depth understanding of key customer needs, challenges, and requirements to offer tailored solutions
- Continuously propose solutions that align with clients' objectives, driving growth and increasing business value
- Develop strong strategic relationships with key contacts within customer organizations to identify opportunities for mutual value creation and synergy optimization
- Deploy and execute action plans defined by the Sales Manager to meet sales and customer objectives
- Collaborate with relevant departments to ensure the proper development and delivery of products and services that meet client specifications
- Monitor, analyze, and report on key performance indicators (KPIs) defined by the Sales Manager to ensure the achievement of targets
Skills
- Professional experience in the role or similar: 7 years
- Highest Education Level: Bachelor's degree
- Management experience: preferably in multinational context, with similar dimensions, managing similar activities
Benefits
- Permanent role
- Training through Epta Academy and external training partners
- Remote work whenever possible
- Necessary technical equipment provided
- Flexible working hours
- Volunteering activities
- Career growth opportunities
- Extensive training
Company Overview