Note: The job is a remote job and is open to candidates in USA. Sunbit is a financial technology company providing Buy Now, Pay Later financing solutions for essential services, including automotive dealerships. The Key Account Manager will manage key auto dealership service-center accounts, drive Sunbit utilization and revenue growth, analyze performance data, build relationships with Fixed Ops leaders, and provide training and coaching.
Responsibilities
- Manage a portfolio of key auto dealership service centers to drive growth in Sunbit utilization, focusing on service-lane adoption, customer conversion, and revenue performance
- Build and maintain strong relationships with Fixed Ops leaders (Service Managers, Directors, Advisors, and BDC teams) by understanding their workflows and aligning Sunbit to their operational needs
- Analyze performance and revenue data to identify usage trends, gaps in adoption, advisor performance, and areas for targeted coaching or improvement
- Set monthly goals with dealership leadership and service advisors, ensuring alignment on Sunbit usage expectations, customer presentation standards, and key service-department performance metrics
- Deliver clear, data-driven Quarterly Business Reviews (QBRs) that highlight performance results, ROI, adoption trends, and recommended action steps
- Collaborate with Regional Operations Managers to execute growth strategies, support on-site engagement, and ensure consistent account performance across dealership groups
- Track and document all account activity in the CRM - including visits, trainings, advisor engagement, escalations, and performance metrics - to maintain accuracy and internal visibility
- Provide actionable feedback to Sunbit internal teams on partner needs, operational challenges, competitive insights, and broader Fixed Ops trends
- Support service-center teams with ongoing training and coaching to ensure advisors confidently present Sunbit and follow best practices consistently
- Other duties as assigned
Skills
- 4+ years of field sales or account management experience, ideally working with automotive dealerships or within Fixed Ops environments
- Proven ability to coach teams and implement processes, especially when introducing or scaling technology solutions
- Strong business and financial analysis skills with the ability to assess performance, identify opportunities, and execute data-driven action plans
- Excellent communication skills, both verbal and written, with the ability to present confidently to service-center leadership
- High proficiency with Microsoft tools (PowerPoint, Excel, Word) and solid project-management capabilities
- Self-motivated, resourceful, and proactive, with a willingness to roll up your sleeves and drive results in a fast-moving environment
- Highly organized with strong time-management skills and the ability to manage a large, multi-location account portfolio independently
- Willingness to travel extensively
Benefits
- This role is also eligible for quarterly performance bonuses
- This role will also be granted company equity via stock options
- Mission driven, empowered, and collaborative culture
- Stock options
- Unlimited PTO
- Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
- Newly added HSA and Pet Insurance
- 401(k) with company match
- Cell Phone Stipend
- Team-based strategic planning and ownership of deliverables
Company Overview