Note: The job is a remote job and is open to candidates in USA. SoTalent is hiring a Key Account Manager – Data Center Cooling Solutions to drive strategic sales, business development, and enterprise account growth in data center infrastructure and liquid cooling. The role focuses on acquiring enterprise customers, expanding strategic accounts, and coordinating with internal teams to deliver customer solutions.
Responsibilities
- Develop and execute territory and key account strategies focused on new customer acquisition, market penetration, and revenue growth
- Identify, pursue, and secure high-value business opportunities within the data center infrastructure and liquid cooling markets
- Build relationships with enterprise customers, hyperscale data center operators, technology manufacturers, and strategic partners
- Lead outbound sales initiatives, prospect qualification, opportunity development, and complex enterprise sales negotiations
- Develop account penetration strategies to increase market share, expand existing customer relationships, and generate double-digit revenue growth
- Identify competitive displacement opportunities and opportunities to expand into adjacent markets
- Maintain a strong sales pipeline and consistently work towards revenue, bookings, and forecasting targets
- Serve as the primary commercial contact for assigned strategic accounts and prospective enterprise customers
- Develop a thorough understanding of customer infrastructure requirements, cooling challenges, operational priorities, and technology strategies
- Present tailored cooling solutions aligned with customer requirements and commercial objectives
- Build and maintain relationships with senior executives, technical decision-makers, procurement teams, and C-suite stakeholders
- Lead commercial discussions, contract negotiations, and the execution of customer agreements
- Identify opportunities to increase account revenue through new programmes, product adoption, and long-term partnerships
- Demonstrate knowledge of direct liquid cooling, data center infrastructure, and high-performance computing environments
- Monitor industry trends across AI infrastructure, hyperscale data centers, cloud computing, and advanced cooling technologies
- Analyse competitor activity, market opportunities, and customer purchasing trends to inform sales strategies
- Provide market intelligence and customer feedback to support product development and innovation
- Collaborate with technical and operational teams to ensure solutions meet customer requirements
- Coordinate with Operations, Engineering, and other internal teams to support successful project delivery and implementation
- Maintain accurate sales forecasts, account plans, pipeline reporting, and commercial performance metrics
- Manage multiple complex sales opportunities while meeting critical deadlines
- Monitor customer satisfaction, performance standards, and opportunities for continuous improvement
- Support compliance with relevant business processes, contractual requirements, and operational standards
Skills
- 7+ years of experience in business development, strategic sales, enterprise sales, or key account management
- 3+ years of experience within manufacturing or advanced technology businesses serving data center customers
- Proven track record of originating, developing, negotiating, and closing complex enterprise sales opportunities
- Demonstrated experience working with major global data center operators
- Experience securing high-value business with Fortune 500 organisations or similarly complex enterprise customers
- Strong commercial acumen, negotiation skills, and ability to develop and execute strategic account plans
- Experience operating in fast-paced, competitive, and growth-oriented business environments
- Ability to manage complex stakeholder relationships and deliver measurable revenue growth
- Applicants must be eligible to work in the United States without immigration sponsorship
- Bachelor's degree in Business Administration, Engineering, Computer Science, or a related discipline
- Strong technical understanding of data center infrastructure, direct liquid cooling, thermal management, or advanced cooling systems
- Experience selling technical solutions to hyperscale data centers, cloud infrastructure providers, or high-performance computing organisations
- Proven success in new business acquisition and hunter-focused enterprise sales roles
- Experience using CRM or ERP platforms such as Salesforce, SAP, Oracle NetSuite, or ServiceNow
- Strong analytical, organisational, and strategic planning skills
- Excellent executive communication, presentation, and stakeholder management capabilities
- Ability to influence senior decision-makers and navigate complex enterprise procurement processes
- Strong leadership, collaboration, and customer relationship management skills
Benefits
- Medical, dental, and vision insurance
- Life insurance and accidental death and dismemberment coverage
- Short-term and long-term disability insurance
- 401(k) retirement plan with employer contribution
- Paid time off, flexible leave, and paid holidays
- Professional development allowance of up to $1,000 annually
- Employee assistance and wellness programmes
- Additional employee benefits and incentive opportunities, subject to eligibility
- Remote working flexibility
Company Overview