Note: The job is a remote job and is open to candidates in USA. Axon is hiring a Key Account Executive to manage and grow revenue and market share across designated agencies in the Southeast. The role focuses on developing account strategies and customer relationships, supporting customer satisfaction, and identifying opportunities for Axon’s cloud software and safety technology.
Responsibilities
- Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
- Develop and maintain client relationships to ultimately drive revenue growth
- Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
- Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
- Cultivate customer relationships and ensure effective service delivery to accounts
- Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
- Work with and bring in experts/specialists where required
- Oversee and know all account activities for your book of business
- Own account relationship and drive overall customer satisfaction for assigned accounts
- Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
- May provide customer product training as necessary
- Accountable for individual expense budget management
Skills
- Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
- Minimum of 3 years' experience managing a book of business of Major Accounts
- Solution or consultative sales experience working within complex sales processes
- Data management experience using Salesforce (preferred) or similar CRM
- Strong understanding of Cloud and SaaS
- Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
- Startup experience
- Law Enforcement / Public Safety experience
- Salesforce
Benefits
- Competitive On-Target Earnings
- 401K with employer match
- Uncapped commissions
- Discretionary paid time off
- A supportive parental leave policy
- Ride along with real police officers in real life situations, see them use technology, get inspired
Company Overview
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