Note: The job is a remote job and is open to candidates in USA. Sourceability is hiring a Junior Digital Growth Associate to grow Datalynq, its data and analytics product. The role focuses on user onboarding and reactivation, product support and launch feedback, usage analytics, and coordination with the broader team.
Responsibilities
- Reach out to new Datalynq sign-ups and trial users, help them get set up, and make sure they see the value of the product in their first week
- Reconnect with previous Datalynq users and re-activate their access with a complimentary 12-month reactivation
- Work through inbound trial requests and sign-ups, follow up quickly, and answer straightforward product questions
- Track how people actually use Datalynq, spot where they drop off or get stuck, and offer support straight away
- Help build simple email sequences and onboarding messages that guide new users to the features that matter and bring them back
- Support the launch of MCN, the newest Datalynq feature: recruit early users to try it, collect their feedback, and turn it into a short list of fixes and requests
- Run product walkthroughs and short demo calls for interested users and prospects
- Keep HubSpot up to date so the wider team always knows where each lead and trial user stands
- Build Power BI dashboards that track sign-ups, trial-to-paid conversion and engagement, and flag anything that needs attention
- Work closely with leadership and the wider Sourceability team so the Datalynq growth push lines up with the rest of the business
Skills
- 1-2 years of experience growing an online user base, ideally in SaaS, marketplace tech, or another B2B platform
- Comfortable working with data and with the terms used in managing bill-of-materials (BOM) information online
- A clear communicator on the phone, on video calls, and in writing
- Organised and self-driven
- With the right to work already in place
- HubSpot or similar CRM experience is a plus, but not essential
- Exposure to Power BI or similar reporting tools is helpful, but not necessary. We will help you learn it
Benefits
- Ongoing training and professional development opportunities
- Collaborative and vibrant work culture
- Remote work setup
- Employee recognition and rewards program
Company Overview