Note: The job is a remote job and is open to candidates in USA. Marqeta is a company focused on changing the way money moves through embedded finance and card issuing technology. The Junior Account Manager will support marketing efforts, manage customer account materials and approvals, create customer-centric content, develop presentations, and assist with day-to-day customer management processes.
Responsibilities
- Supporting the strategic efforts of the POD leader in managing key business accounts
- Managing the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution
- Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team
- Supporting the development and delivery of presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.)
- Supporting day-to-day customer management processes
Skills
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree
- Experience documenting, tracking, and supporting the daily functioning and operations of customer programs
- Experience delivering polished, error-free work
- Superior communication skills (interpersonal, verbal, presentation, written, email)
- Experience prioritizing, managing and delivering on multiple projects simultaneously
- Ideally demonstrate experience working in Operations or Account Management
Benefits
- This assignment is remote.
Company Overview
Company H1B Sponsorship