Note: The job is a remote job and is open to candidates in USA. Sierra7, Inc. is a Service-Disabled Veteran-Owned Small Business serving the government technology and services industry. The Junior Systems Administrator manages intake and workflows for Windows application packaging and testing, coordinating requests from submission through production deployment. The role also supports documentation, stakeholder communication, meeting facilitation, and project tracking.
Responsibilities
- Be the requester’s primary Point of Contact (POC) for all intake items for the duration from request to completion of deployment to production
- Review and manage all departments intake requests including packaging, hardware, configuration policy, Group Policy, Internet browsers, and baselines
- Assess that requests are complete and work with requester to complete or fix documentation as required
- Assess that requests meet VA requirements and work with requester to clarify requirements not met
- Manage the workflow process from intake to testing to deployment to the field including all required documentation
- Field questions from packagers and testers and provide timely responses
- Facilitate and participate in meetings to review requests and review Programs & Features (PAF) for discrepancies
- Performs general administrative tasks to support project tracking and documentation
Skills
- Possesses solid knowledge of Windows Operating Systems and hardware components
- Understands application packaging principles and configuration management
- Utilizes ServiceNow for ticket management and workflow tracking
- Experience using PowerApps and SharePoint
- Exhibits strong client-facing skills and leads meeting facilitation with confidence
- Executes reliable administrative skills to manage daily tasks
- Holds a high school diploma or equivalent
- Brings 1 to 2 years of experience in IT support, systems administration, or a similar technical role
- Demonstrates hands-on experience with Windows environments and hardware maintenance
- Must a US Citizen
- Must be able to obtain a Public Trust
- To be considered for this position all candidates must reside in the United States and be a US Citizen
- Prefers a degree in Information Technology, Computer Science, or a related field
- Holds relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional
- Displays prior experience with workflow automation and business requirement validation
Benefits
- Medical/Dental/Vision
- FSA (Flexible Spending Account)
- HSA (Health Savings Account)
- Life Insurance
- Voluntary Life Insurance
- Voluntary Short- and Long-Term Disability
- Additional Supplemental Medical Benefits: Critical Care, Hospital Indemnity, Legal Plan, Accident
- 401K
- Legal Assistance
- Financial Wellness
- Paid Time Off (PTO)
- Federal Holidays
- Education Reimbursement
- LinkedIn Learning
- Employee Referral Program
Company Overview