Note: The job is a remote job and is open to candidates in USA. Children's Tumor Foundation (CTF) is a patient-centered drug discovery engine for neurofibromatosis. The Jr Salesforce Administrator will assist with data imports and migrations, manage the Cases Ticketing Object, and collaborate with the Sr. Salesforce Administrator to execute tasks efficiently.
Responsibilities
- Assist the Salesforce Administrator with the management of system configuration, including design, data imports, and data migration
- Daily Management and Maintenance of the Cases Ticketing application. General System Administration
- Daily management of the Intacct and Salesforce integration, Classy, and GoFundMe Pro
- Review scenarios and implement changes in accordance with change management requirements
- Assist the Salesforce Administrator with functional testing, and rollout of customizations, workflows, custom objects, new enhancements, application releases, and system integration based on user/business needs
- Manage custom fields, forms, records, lists, and workflows to meet business requirements. Management of User Acceptance testing tasks
- Maintain the integrity of the sandbox environments and assist with change sets
- Build and maintain proper system permissions access for all roles
- System configuration, data integrity, and all system-related policies and procedures
- Review upgrades to evaluate the impact on processes, configurations, and customizations. Ability to analyze complex problems and assess how Salesforce can be utilized to solve them
- Builds, runs, distributes, and supports in-depth dashboards, searches, and operational reports to provide insight into data needs for all team functions
- Performs additional duties as required
Skills
- A Bachelor's degree or equivalent combination of education and experience is required
- At least 2 years Salesforce experience
- Ability to write standard SOQL queries data import mapping to support projects and saved search requests
- Strong analytical and problem-solving skills; ability to work creatively in a problem solving team environment
- Excellent customer service skills; ability to form relationships both externally and internally
- Excellent written and verbal communication skills
- Demonstrate Proficiency in Excel specifically Macros and Formulas
- Salesforce Certification is preferred but not required
- Strong understanding of the Salesforce platform, with the ability to build custom formula fields, processes, custom views, and other content of intermediate complexity preferred
- Strong understanding of Salesforce best practices and functionality preferred
- Experience with nonprofit processes preferred
Company Overview