Note: The job is a remote job and is open to candidates in USA. Atos is seeking a Jira Administrator to manage and enhance its Atlassian product environment. The role focuses on configuring Jira and Confluence, developing workflows, dashboards, reports, and integrations, supporting users, and providing training and administration.
Responsibilities
- Install, configure, maintain, administer, and enhance Jira Core, Jira Software, Confluence, integrations with Jira, and key 3rd party add-ons
- Help guide and maintain the organization of data in Jira and Confluence
- Help support and build team and program level metrics
- Work with enterprise team members to enable custom workflows, fields, screens, dashboards, and reports that fit into the agile mindset and enterprise reporting values
- Create and manage complex components including project workflows, screen schemes, permission schemes, and notification schemes
- Advise on best practices configuration and recommendations to avoid common pitfalls and challenges
- Experience installing and configuring add-ons for Atlassian Products to provide enhanced capabilities
- Provide user-based training to groups and users on Jira and Confluence usage, administration, and operational user and maintenance of the system
- Provide support as required as an administrator and to users to ensure the success of an implemented solution
- Provide onboarding capabilities and training for new users to the Atlassian product suite
- Development of scaling reports in EazyBI or Tableau
- Help with other assignments as necessary
Skills
- 3-5 years of experience with configuration and administration of Atlassian Products such as Jira Core, Jira Software, Confluence, and key 3rd party add-ons
- Conceptual and practical understanding of SDLC, SAFe, and Agile Frameworks
- Ability to work independently with minimal guidance in a fast-paced environment
- Ability to manage multiple clients and deliverables at any given time through effective time management and planning
- Strong work ethic and the ability to work with diverse teams across different time zones
- Education: Bachelor's Degree in Computer Science, Information Technology, or related discipline; or equivalent work experience
- Certification as SM, RTE, SPC is preferred
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