Note: The job is a remote job and is open to candidates in USA. CCS Facility Services is seeking an Account Manager to serve as the primary client contact across assigned janitorial accounts. The role focuses on maintaining client relationships, inspecting service quality, leading frontline teams, resolving concerns, and driving account retention and growth.
Responsibilities
- Build and maintain strong client partnerships
- Conduct site visits and quality inspections
- Lead, coach, and develop frontline teams
- Resolve customer concerns with urgency and professionalism
- Drive account retention, growth, and service excellence
- Champion CCS culture, safety, and operational standards
Skills
- Passion for customer service and relationship building
- Strong communication and leadership skills
- Proven ability to problem-solve and multitask
- Experience managing client accounts, operations, or service teams
- Valid driver's license and ability to travel locally
- Bilingual English/Spanish is a plus
Benefits
- Competitive pay & benefits
- Career growth opportunities
- Leadership development
- Collaborative team culture
- A company that promotes from within
Company Overview