Note: The job is a remote job and is open to candidates in USA. Sentara Health is hiring an IT Specialty Analyst to support and optimize Epic Inpatient clinical applications. This fully remote role involves working closely with clinical leadership and operational stakeholders to enhance patient care and operational efficiency through effective Epic workflows.
Responsibilities
- Provide day-to-day support and optimization of Epic Inpatient clinical applications, including system builds, upgrades and enhancements
- Analyze inpatient clinical and operational workflows to identify opportunities for optimization and improved patient care outcomes
- Partner with clinicians, nursing leadership, and operational teams to gather requirements and translate clinical needs into Epic Inpatient solutions
- Perform and document workflow assessments to determine functional and clinical requirements for optimal system utilization
- Develop and execute system test plans for Epic Inpatient upgrades and enhancements; document test results and outcomes
- Manage problem, incident, and change management processes related to inpatient clinical systems
- Provide daily on-call support for inpatient application-related issues as required
- Communicate system issues, enhancements, and workflow changes clearly to clinical and operational stakeholders
Skills
- Bachelor's degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a related field
- Certification in Epic Inpatient Clinical Documentation
- Certification in Epic Inpatient Clinical Orders
- 3+ years of experience supporting Epic Inpatient applications in a healthcare environment
- Experience in lieu of degree accepted: 3+ years of relevant Epic Inpatient experience with a Bachelor's degree
- 5+ years of relevant Epic Inpatient experience without a Bachelor's degree
- Experience with Clinical decision support
- Strong understanding of inpatient clinical workflows, including nursing, provider documentation, orders, and patient care processes
- Experience in hospital and patient settings
- Experience with Epic Inpatient builds, enhancements, and workflow optimization
- Demonstrated experience with system testing, validation, and documentation
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
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